We performed a comparison between Trend Micro Apex One and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The price is low and quite competitive with others."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It's a stable solution, to date we have not had any issues."
"The initial setup is not that tough. It's easy."
"Stable threat protection software that's quick to install. The security it provides is okay."
"The policies, protection, and ease of use are the most valuable features of Trend Micro Apex One."
"They have a wide range of products, including a couple for virtual patching, which is very important."
"Vulnerability management is a valuable feature that I enjoy."
"I have found Trend Micro Apex One to be secure."
"Before Apex One, we used OfficeScan, which Trend Micro acquired, but it was on-prem. We were managing three or four anti-virus solutions. Apex One's cloud model allowed us to decommission the on-prem servers and consolidate. We get all the same features, and everything is upgraded automatically, so we only need to use the software."
"It helps us quickly address potential issues and provides us with valuable insights."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Performance is very good."
"Technical support was perfect."
"I use this solution for data blocking, software protection, and frame protection."
"It can be managed from the cloud."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"The initial setup is very straightforward."
"The solution is not stable."
"The only minor concern is occasional interference with desired programs."
"The support needs improvement."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I haven't seen the use of AI in the solution."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Trend Micro Apex One could improve by making the user interface more user-friendly."
"I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro."
"I would like to see better reporting."
"The solution needs to have SDR in it. So, SDR is an area where the solution needs to work and improve itself."
"Trend Micro's encryption is not up to the mark. We tried their encryption product, but we did not like it. Encryption was difficult to manage."
"We want to manage the policies in the group. Currently, if I am at one location and other users are at other locations, the main problem is that we cannot manage policies location-wise. The policy management should be improved. I should be able to group them based on the location. If one location has four policies and another location has the same policy, currently, I have to scroll the screen to find out the policy as per my location."
"The time required for Apex One to notify us of detection in the central console should be reduced."
"Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster."
"The cost is very high and it should be lower to be more competitive."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"No built-in vulnerability scanner for management solutions."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Could include additional features such as an intrusion prevention system."
"The endpoint protection could always be stronger."
"Notifications are not very good with Trend Micro."
"Lacking analytics and a machine learning technique."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Trend Micro Apex One vs. Trend Micro ServerProtect report.
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