Fortinet FortiMail and Abnormal Security reviewers are generally happy with the solutions' email security capabilities. FortiMail is praised for its customizable filtering options, and reliable performance, while Abnormal Security stands out for its behavioral AI engine, advanced threat protection, and strong protection against phishing attacks. FortiMail users highlight the lack of advanced features as areas for improvement, whereas Abnormal Security users mention the need for better integration options and interface usability. Both products offer competitive pricing and satisfactory customer service.
The summary above is based on 44 interviews we conducted recently with Fortinet FortiMail and Abnormal Security users. To access the review's full transcripts, download our report.
"The product's scalability is good."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Does a thorough job of examining email and URLs for malicious content."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Microsoft Defender for Office 365 is a stable solution."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"I have never encountered any stability issues with Abnormal."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"Its performance is very good and it is stable."
"The most valuable feature of Fortinet FortiMail is its fully detailed dashboard."
"The user quarantine feature in the solution is good...It is a stable solution."
"A full-featured email gateway solution that contains security threats reliably."
"The key benefits of this solution are its user-friendly interface and clear instructions, as well as the wealth of online resources and helpful health community available for support. These features make it easy for users to navigate and utilize the solution effectively."
"I think the spamming feature is very valuable."
"I love the integration between Fortinet products."
"The antiphishing capabilities are very good."
"The XDR dashboard has room for improvement."
"The phishing and spam filters could use some improvement."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The company should focus on adding threats that the solution is currently unable to detect."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"There is room for improvement with the UI."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"I would like to have the ability to customize the auto-remediation feature."
"The pricing for academic institutions and student mailboxes is challenging."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"The biggest pain point for us is the lack of support for on-premise email systems."
"One feature I'd love to see is outbound scanning."
"I believe there is room for enhancement in content and web security features."
"It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary."
"Online support sometimes takes up to a week to get back to you."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"Fortinet FortiMail should allow more flexibility with the content rules."
"A room for improvement in Fortinet FortiMail is that it only has a hardware version. I also didn't find the solution scalable, so that's another area for improvement."
"Sometimes, authentic emails get blocked by the solution's firewall."
"I think the security of the product could improve."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Abnormal Security is ranked 10th in Email Security with 8 reviews while Fortinet FortiMail is ranked 5th in Email Security with 57 reviews. Abnormal Security is rated 9.6, while Fortinet FortiMail is rated 8.6. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Avanan and Barracuda Email Protection, whereas Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Check Point Harmony Email & Collaboration. See our Abnormal Security vs. Fortinet FortiMail report.
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