We performed a comparison between ForgeRock and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The administrative features and SoD are valuable."
"The support is good and prompt."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The product is easy to set up."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Easy to customize and adaptable to any environment."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
"Access certification and provisioning are two of the solutions most valuable features."
"Certifications and user provisioning features are the most valuable."
"The community is very active and when I had questions about an issue, I was able to find the resources."
"Provides good authorization and authentication system functionality."
"SailPoint IdentityIQ has a good and straightforward user interface. They also have a lot of resources and documentation available to understand the process."
"The Certification and Provisioning features are most valuable."
"The access certification feature is valuable."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The web GUI can be improved."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Functionality and usability could be improved."
"Automatic Deployment needs improvement. it could be made easier."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"They should improve the solution by include reporting."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The identity management model needs a bit of improvement."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"Some setups should be done in the interface and in the code, and could be made simpler."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"Scalability is hard, especially when you are doing it in real time."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"I would like for the next release to have a more user-friendly interface."
"If you compare Saviynt and Okta Workforce Identity versus SailPoint IdentityIQ, SailPoint IdentityIQ needs to improve its UI."
"I would like to see more Cloud management from this product."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews. ForgeRock is rated 8.0, while SailPoint IdentityIQ is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". ForgeRock is most compared with PingID, Microsoft Entra ID, Auth0, Symantec Siteminder and Saviynt, whereas SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, Microsoft Identity Manager and Oracle Identity Governance. See our ForgeRock vs. SailPoint IdentityIQ report.
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