We performed a comparison between ForgeRock and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The customer success and support teams have been crucial."
"The support is good and prompt."
"The most valuable features are that it is easy to manage and it's stable."
"I like the intelligent authentication feature."
"Easy to navigate, handle and manage the applications."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"Easy to customize and adaptable to any environment."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The most valuable features of ForgeRock are social login and data protection."
"Single sign-on is the reason we use AD."
"Azure Active Directory has many automation capabilities, and you can apply policies on top. You can do a lot of things with these combinations and integrate other tools like PingFederate."
"Don't delay implementing this solution, it's the best thing you can do for your identity protection."
"The single sign-on of the solution is the most valuable aspect."
"Azure Active Directory has useful policy assigning and management."
"It's pretty easy to implement."
"The self-password reset if it's enabled and configured properly, really helps a company be able to reset rather than getting IT involved."
"The scalability capabilities are quite high."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"Functionality and usability could be improved."
"The solution should be made more agile for customers to own or configure."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"If I had to name one thing, it would be the user interface (UI)."
"The reporting on the warehouse data and the import process both have room for improvement."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The product's support services in the French language are not free."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution could improve by adding more advertising and marketing."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The identity management model needs a bit of improvement."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"Automatic Deployment needs improvement. it could be made easier."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"For the end users, it can be confusing if they have worked for another company that had the Authenticator app. It is tricky if they have already had the Authenticator app and then work somewhere else. If they have to download it again and use it again on their phone, it is something that gets complicated. I know how to get through it. They just need to uninstall and reinstall the application, but for them, sometimes, it is confusing."
"Azure Active Directory could improve the two-factor authentication."
"At first, it was a bit challenging to come up with a workaround that would get authentication to work."
"The security policy of Azure Active Directory should be based on a matrix so that we can easily visualize which users have access to what."
"It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient."
"We have a custom solution now running to tie all those Azure ADs together. We use the B2B functionality for that. Improvements are already on the roadmap for Azure AD in that area. I think they will make it easier to work together between two different tenants in Azure AD, because normally one tenant is a security boundary. For example, company one has a tenant and company two has a tenant, and then you can do B2B collaboration between those, but it is still quite limited. For our use case, it is enough currently. However, if we want to extend the collaboration even further, then we need an easier way to collaborate between two tenants, but I think that is already on the roadmap of Azure AD anyway."
"Allowing for more customization would be very useful. There is a limited metadata capability. When you look at a user, there are only six pieces of information you can see, but organizations are way more complex, so having that metadata available and being able to use that for dynamic user groups and other policies would be very helpful."
"It would be awesome to have a feature where you can see the permissions of a user in all their Azure subscriptions. Right now, you have to select a user, then you have to select the subscription to see which permissions the user has in their selected subscriptions. Sometimes, you just want to know, "Does that user have any permissions in any subscriptions?" That would be awesome if that would be available via the portal."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Microsoft Entra ID is ranked 1st in Identity Management (IM) with 190 reviews. ForgeRock is rated 8.0, while Microsoft Entra ID is rated 8.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Auth0, Symantec Siteminder and Saviynt, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Cisco Duo and Okta Workforce Identity. See our ForgeRock vs. Microsoft Entra ID report.
See our list of best Identity Management (IM) vendors and best Access Management vendors.
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