We compared Avanan and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The product is not resource-intensive."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The initial setup was easy."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"Spam protection is the most valuable feature."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"I highly recommend this solution to any prospective buyer."
"The integration with all our existing and new applications is great."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"The stability is very good."
"The initial implementation is pretty easy to handle."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"The solution scales well."
"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"There is room for improvement in terms of reporting."
"There is room for improvement with the UI."
"We need a separate license and we don't know how to get the license that is required."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The product must provide better malware detection."
"They should come up with a mobile application so that it can be more flexible."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"It should reduce the amount of time needed for thorough scanning."
"The overall user interface is not attractive. It needs some improvement."
"The cost can be reviewed to enable SMEs to acquire it and enjoy great security features."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"Avanan doesn't cover certain tool segments."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"The scalability can be improved, and the solution can be optimized."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"Pricing for the platform could still be cheaper."
"The solution could lower its price."
"They do not have an on-demand scan for the internal viruses and internal users, and they don't have a scan for the exchange server against viruses and spam as Symantec does."
"The flexibility of the solution can be improved."
"The initial setup is complex."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Avanan is rated 9.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security, Abnormal Security and TitanHQ SpamTitan, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Avanan vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.