We performed a comparison between AWS Systems Manager and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"It's really easy to access."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"It has improve our organization through the remote management of non-domain joined devices."
"Mobile device management is most valuable."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution is user-friendly"
"The solution's ability to scale is good."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Has a variety of automation options."
"AWS provides Auto Scaling groups."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"The Mac integration has room for improvement."
"There should be more focus on mobile device security and integration."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"The current challenge is that we can't pull any incidents from other accounts."
"AWS does not have EKS cluster backup."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Lacks sufficient integrations."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Additional features can be added as per customer requirements."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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Earn 20 points
AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while OpenText ZENworks Configuration Management is ranked 20th in Configuration Management. AWS Systems Manager is rated 8.0, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and BigFix, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager and Quest KACE Systems Management. See our AWS Systems Manager vs. OpenText ZENworks Configuration Management report.
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