We performed a comparison between BlackBerry Enterprise Mobility Suite and Cisco Meraki Systems Manager (MDM+EMM) based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"It is very easy to use. It has a very easy interface."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"Whenever we have issues, people rely on the ability to check messages promptly."
"It allows me to be able to access my email when I do not necessarily have my computer with me. I can also access my calendar when I am on public transport or outside of the office."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"It gives us the ability to have a container and the most secure possible application."
"The containerization of the workspace is what we have found to be the most valuable."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"The solution is easy to use and support."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"We can reconfigure a client’s setup remotely with minimal effort."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"It’s helped us manage our endpoints."
"The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks."
"The UI is easy to learn."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"Microsoft Intune's support for Mac devices is lacking and could be improved."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"The pricing could be improved."
"The configuration could be better by consolidating options and making it simpler."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"The installations on the device could be simpler. It is a good solution, and all the features are there. So, there isn't a lot to improve. I'm sure they already have their thought process on how to improve it."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"The interface could be improved."
"I would like more support for Google Chromebook operating system, so I could manage it."
"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."
"There is room for improvement in terms of pricing."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"I've participated in numerous product launches primarily focused on HP and Dell. Consequently, there should be a vested interest in local gatherings to showcase product advantages and performance. Particularly in Singapore, it only has so limited integrators to engage in IP product sales. There's room for improvement through dedicated workshops and training. The European and Western markets differ significantly from the context here. The physical location holds more importance. Thus, they should have a survey to evaluate demand, supply, and sales points, tailoring strategies accordingly."
"The price could be better."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult."
"The tool's pricing needs to be more flexible like Cisco's."
"Meraki is limiting our connections."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl, IBM MaaS360 and Ivanti Neurons for MDM, whereas Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, ManageEngine Endpoint Central and SOTI MobiControl.
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