We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and IBM MaaS360 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The best features of Cisco Meraki Systems Manager include its simplicity and ease of use. It is straightforward to set up and manage devices compared to other products."
"It’s helped us manage our endpoints."
"The solution is straightforward to set up."
"The proprietary standards and modules are the most valuable features."
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."
"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"It's very easy to just keep adding devices as needed."
"We've found the scalability to be very good."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"The solution is quite stable."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"It is a stable solution that functions twenty-four hours and seven days a week."
"It is a stable solution."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"There can be delays in the deployment of new policies."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"There can be more logs. I do not have any other requirements."
"They need to integrate more with security options."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"It needs certificate provisioning for S/MIME purposes."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"System's compatibility with Google Chrome could be improved."
"Integration with other tools, such as, ConnectWise Automate."
"It would be beneficial to have better integration with other OS."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"The maintenance is average."
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable."
"The price of the solution could be reduced."
"The UI has room for improvement."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment."
"Can be added process of export/import environment configuration to simplify any migration processes."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"The product needs to improve tech support."
"User interface is basic and not very intuitive."
"The reporting and alerting could be improved."
More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →
Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while IBM MaaS360 is rated 7.8. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Endpoint Central, SOTI MobiControl and Google Cloud Identity, whereas IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, IBM MobileFirst and ManageEngine Endpoint Central. See our Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.