We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"It is a helpful tool to manage BYOD policies."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"Stable product that's easy to set up compared to other MDM products."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices."
"The central management console on the cloud is fast and is the solution's most valuable feature."
"It’s helped us manage our endpoints."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"We use this solution for MDM."
"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."
"The UI is easy to learn."
"The solution is easy to use and support."
"We have been able to successfully manage applications and inventory within our machines."
"The most valuable features are the Jamf agent and the API."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"Configuration Profiles from Jamf Pro are awesome."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"The current Intune reporting functionality could benefit from some improvements."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"The UI is not user-friendly and has room for improvement."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"It would be helpful if there was proactive remediation."
"There is room for improvement in terms of pricing."
"The price could be better."
"The price of the solution could be reduced."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"Security could be improved, and there could be more features that enable you to customize the end customer solution."
"The solution can be expensive."
"Integration with other tools, such as, ConnectWise Automate."
"I wish the inventory would have its own pane without having to do it as a search."
"The reporting needs to be improved so that generating them is more user-friendly."
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features."
"It would be nice to be able to search smart groups and/or filter them."
"I think it would be best if Jamf had support tiers."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"Simple things like finding policies, configuration profiles, and smart computer groups that are not used by any client could be easier."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Jamf Pro is rated 9.6. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, IBM MaaS360, ManageEngine Endpoint Central, SOTI MobiControl and Google Cloud Identity, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Ivanti Neurons for MDM. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro report.
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