We performed a comparison between BlackBerry Enterprise Mobility Suite and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"Intune's unified endpoint management platform is invaluable."
"The stability is good."
"Stable product that's easy to set up compared to other MDM products."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Intune provides full visibility into all active mobile device users. If their devices are noncompliant with our security policies, I have the flexibility to update them remotely."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"The main advantage is that Intune performs its intended functions effectively."
"We can access emails within the active sync."
"Whenever we have issues, people rely on the ability to check messages promptly."
"Security is the most valuable feature, because we are a financial institution. We have a large number of clients and we have to make sure all communications are secure and PCI compliant."
"Cylance, their newest antivirus product, is the most valuable feature for us so far."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"The technical support for the solution is excellent."
"It does support hardware and operating system configurations from every angle."
"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."
"The stability is great."
"Very good, functional solution for endpoint management."
"The patch manager is good, and it's easy to use."
"The reporting tool is very good."
"The patch management aspect of the solution is the most valuable part for us."
"The most valuable feature of this solution is the Patch Management."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"The solution is stable."
"Some enrollment features could be improved."
"We faced issues with macOS support. The product should have better inventory and asset management."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"It needs certificate provisioning for S/MIME purposes."
"They need to integrate more with security options."
"More integration with monitoring tools is needed."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"It's too difficult to manage ourselves. We have to get a third-party in to do that. The fact that it breaks on some end-users' devices is also a concern and just the frequency and complexity of upgrades is not ideal."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"Some users have complained that some features cannot be done through the BlackBerry Access Hub."
"I'd like there to be more in the core product rather than having to buy additional products. For example, being able to trace your devices after an emergency is an additional product you have to buy to do that properly."
"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"I know for the BlackBerry Connect, our users want to see more features, such as audio and video. I know the current version doesn't have that."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"There are occasional glitches."
"The support could be faster."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl, IBM MaaS360 and Ivanti Neurons for MDM, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl.
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