We performed a comparison between BMC Client Management and Microsoft 365 Business based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The inventory and patch management tools are very valuable."
"The most valuable features of the solution are patch management and software license management."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The support from BMC Client Management is very good."
"We can access it from anywhere. We can access it from home, the office, or any other place. It is a simple and the right product for the current COVID situation."
"The most valuable feature is the ease of use."
"It provides a single place to manage all of your tasks. It is easier to collaborate within our team or outside of them."
"I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes."
"The product's initial setup phase was straightforward."
"The feature I find most valuable is Business 365's real-time edit and updates. You can share files, and it will automatically create the link for you."
"The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else."
"I like that it is easy to transfer to different devices, such as a different laptop. Everything is cloud-based, which I appreciate."
"BMC Client Management could improve in the area of integration."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The solution does not offer the functionality of remote access to users."
"The solution needs to add whitelisting because many customers request it."
"There are sometimes problems with incompatibility issues with other types of software."
"Some menu options are not as logical as you would think, and it can take time to figure out how to go about it."
"The technical support could be more knowledgeable."
"Attaching documents to email is a process that needs to be simplified."
"The solution’s cost could be improved."
"Outlook should tie into a backend database and everything should be done in the Outlook screen."
"They should improve the screen sharing feature in Microsoft Teams."
"The platform’s GUI could be more simple to understand."
BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. BMC Client Management is rated 8.6, while Microsoft 365 Business is rated 8.4. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, BigFix and VMware Workspace ONE, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Jamf Pro. See our BMC Client Management vs. Microsoft 365 Business report.
See our list of best Mobile Device Management (MDM) vendors.
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