BMC TrueSight Operations Management vs Nagios Core comparison

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2,797 views|1,916 comparisons
88% willing to recommend
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7,219 views|5,159 comparisons
78% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Nagios Core based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC TrueSight Operations Management vs. Nagios Core Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The noise reduction for ticketing works much better than we have seen in a lot of other companies.""I like the event management part.""We can verify uptimes as another source of keeping devices in compliance.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""The most valuable features of BMC TrueSight Operations Management are the blackouts and event management.""Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."

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"We use the product to monitor server applications.""Dashboard provides monitor of total assets.""The solution is quite efficient.""It is fairly easy to set up, and we can monitor pretty much everything we want to.""The notifications are definitely one of the most valuable features of Nagios Core. We know what to look for and what to expect when things are down.""Our customers like that Nagios Core is an open source solution. It can be customized to our customers' specific needs.""The most valuable feature depends on the project. It's great if you need to check to ensure a service is running 24/7. I can use the full solution for free, and it's flexible. If I need to add a dashboard, I can integrate it with Nagios. Cloud synchronization is wonderful.""It has made the life of the network operations staff more proactive in managing the resources of the infrastructure. It prevents disasters long before they can take place."

More Nagios Core Pros →

Cons
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.""We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved.""I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it.""We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy.""I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.""BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.""BMC TrueSight Operations Management could use some enhancements in the application visibility tools.""The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."

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"I believe Nagios Core will need to provide an option for big data platforms in the future.""The mapping is a little hard.""Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI.""Would benefit from aggregations if a particular server goes down.""Nagios Core does not have a graphic display.""It would be nice if the company offered a sales or contract manager that was dedicated to our company so that we would have some sort of link to Nagios, and if we had issues or questions, we'd be able to contact them directly.""Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers.""The UI is a little outdated and graphics could be displayed in a better way."

More Nagios Core Cons →

Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "It's free."
  • "The Nagios Core (PNP4Nagios + Core) is free and can be setup by Netadmin within a few hours. The only additional cost is the cloud server."
  • "We have saved a lot of time, money, and effort in reducing disaster times, which is owed to Nagios quick alerting."
  • "Nagios Core is free to use."
  • "Lessening the price point would be an improvement."
  • "We are using the open-source, unpaid version."
  • "Most the plugin features are free."
  • "We are using the free version."
  • More Nagios Core Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:What I like about Nagios Core is that it helps me ensure everything is running smoothly by checking the status of hosts and services.
    Top Answer:I have found Nagios Core to be challenging in terms of its centralized architecture and configuration complexities, especially in a Microsoft environment. Making optimizations or changes often… more »
    Ranking
    Views
    2,797
    Comparisons
    1,916
    Reviews
    15
    Average Words per Review
    411
    Rating
    7.7
    Views
    7,219
    Comparisons
    5,159
    Reviews
    13
    Average Words per Review
    380
    Rating
    8.2
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    This is IT infrastructure monitoring's industry-standard, open-source core. Free without professional support services.

    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Airbnb, Cisco, PayPal, FanDuel
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm17%
    Retailer13%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Financial Services Firm9%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise12%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise58%
    Buyer's Guide
    BMC TrueSight Operations Management vs. Nagios Core
    May 2024
    Find out what your peers are saying about BMC TrueSight Operations Management vs. Nagios Core and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 49 reviews while Nagios Core is ranked 7th in IT Infrastructure Monitoring with 46 reviews. BMC TrueSight Operations Management is rated 8.2, while Nagios Core is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Nagios Core is most compared with Zabbix, Nagios XI, Icinga, Centreon and OP5 Monitor. See our BMC TrueSight Operations Management vs. Nagios Core report.

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    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.