We performed a comparison between BMC TrueSight Operations Management and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The Event Management is outstanding; still is the most interesting part of the product."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The solution could improve its price."
"The product must provide more AI capabilities."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Scalability is zero. It cannot be scaled because of its age."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"The GUI interface could be improved, but that is coming. They are working on that."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Some of the command sequences are too long."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. BMC TrueSight Operations Management is rated 8.2, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas OPS/MVS Automation Intelligence is most compared with BMC MainView and SCOM. See our BMC TrueSight Operations Management vs. OPS/MVS Automation Intelligence report.
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