We performed a comparison between BMC TrueSight Operations Management and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The most valuable features of the solution are alert management, alert generation, and event management."
"I believe that the ease of use and UI is great"
"The tool is flexible enough to be customized based on customer requirements."
"The Event Management is outstanding; still is the most interesting part of the product."
"The solution's newly developed dashboard is pretty amazing."
"It has a big user base, so the community is useful."
"The correlation searches are most valuable just because we are able to do things like RBA."
"The most valuable features in Splunk are the search function and the ability to run selected session reports. The session reports are important because I can use them to see what is going on in our environment weekly. Additionally, we can use the graph to see how often that particular event is happening."
"The most valuable features for us include its robust log management capabilities, which allow us to efficiently handle and retain logs for extended periods as needed."
"The fact that Splunk is a platform and not just a SIEM solution is a key benefit."
"The solution's most valuable features are its ability to transact in the cloud and its ability to onboard data easily with minimum connectors."
"It's the completeness of the solution that we like the most."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The product must provide application or service monitoring features."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The pricing could be better."
"Spam has different plugins but by default, the logs are not organized, it shows that there are roll-ups that are out of the box. I saw many plugins that can help improve or extend Splunk's functionality but I haven't tried any of them."
"The threat management part is still lagging. There are some gaps in threat management. Other vendors have built-in threat management systems, but Splunk lacks the threat management component in its portal. The UEBA and everything else is perfect, but it lacks a unified threat intelligence and management part."
"The algorithms customization of Splunk could improve. They have limited algorithms for machine learning support. If they can allow the user to add more machine learning algorithms, such as the ability to choose the algorithm that a user might want. Additionally, they should provide the required libraries for those algorithms, and then analyzes the data for use."
"Its search or filtering capability is nice, but it can be improved. It is currently a bit complicated, and it should be simplified. If we can write the search filter in a more simplified way, it would be better."
"The presence of multiple layers creates a significant challenge for monitoring across cloud environments."
"Search head clustering is often temperamental in its current state and should be improved, replaced by something better, or be reverted to search head pooling."
"Better directions on search head clusters."
"It currently has limited default rules and customizations. If they can concentrate more on the compliance part and the security information part, it would be helpful. The platform part is good, but it requires many features from the security aspect."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 49 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 240 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and PRTG Network Monitor, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our BMC TrueSight Operations Management vs. Splunk Enterprise Security report.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
