We performed a comparison between Box and OpenText Documentum based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Box is security."
"Simple file sharing and sync for internal and external customers."
"Sharing and collaborating across files and folders has been a massive game changer."
"Office Integration. The full integration into the Microsoft Office products is just perfect."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"The collaboration of the solution is good."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"It is a very user-friendly product."
"OpenText Documentum has improved availability and performance in our organization."
"We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"We like Documentum for its capacity and reliability."
"It is quite good."
"It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people."
"The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"Working on documents in real-time is sometimes faulty and could be improved."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"The search features and role permissions are not very user friendly. It only searches the first few pages of a document, which is quite a problem."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"The integration with other products should be improved."
"If there was a plugin that added some sort of toolbar in Office, that would be great."
"Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The biggest issue for us is the price of the product."
"The user interface can be improved."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."
"The user interface can be a bit more intuitive."
Box is ranked 4th in Enterprise Content Management with 39 reviews while OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews. Box is rated 8.4, while OpenText Documentum is rated 7.8. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Atlassian Confluence, whereas OpenText Documentum is most compared with SharePoint, OpenText Extended ECM, IBM FileNet, Hyland OnBase and Atlassian Confluence. See our Box vs. OpenText Documentum report.
See our list of best Enterprise Content Management vendors.
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