OpenText Documentum vs SharePoint comparison

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4,246 views|3,140 comparisons
83% willing to recommend
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7,722 views|6,293 comparisons
77% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between OpenText Documentum and SharePoint based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed OpenText Documentum vs. SharePoint Report (Updated: May 2024).
770,458 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has reduced the amount of paper documents; reducing time and errors in the process.""The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc.""Two things are excellent in Documentum. One is business process management. The other is its support for metadata.""It is quite good.""The most valuable features of this solution are the security, storage, and document search capability.""Documentum is a highly scalable document management solution because it's built on a solid platform.""We like Documentum for its capacity and reliability.""OpenText Documentum's composition is good. It is convenient and straight out of the box."

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"No code and low code, scalable, and stable collaboration platform. Straightforward to set up. Its support system is good and offers fast issue resolution.""Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS.""Our staff found it simpler, as they did not have to work within a classification system.""The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news.""SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file.""For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature.""It has an easy to distribute administration capability, and can also scale to meet a large number of future needs.""It keeps our company organized and everything is in one place."

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Cons
"Sometimes DocBroker cannot see the DocBase.""They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen.""In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good.""OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it.""Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard.""It needs a better UI and it should also be cloud-ready. The UI has not changed in years.""It should provide more tools to help clients upgrade solutions based on Webtop.""It's difficult to manage and customize Documentum."

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"The solution lacks collaboration features.""The product must provide more automation.""Using SharePoint is difficult.""SharePoint’s scalability could be improved.""Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users.""The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control.""It will fully use your system resources.""One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."

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Pricing and Cost Advice
  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

  • "As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
  • "Licensing can be by server or by seat."
  • "It is very expensive.​"
  • "The data classification and search elements are cheap."
  • "The replacement costs for it are cheaper if you use only SharePoint."
  • "We have purchased add-ons to handle multiple site collections, form creation, and design."
  • "The cost is expensive, but worthwhile."
  • "The pricing works for us."
  • More SharePoint Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a round-up of a couple of the more well known platforms and compare their products to Drupal. In this roundup we will be comparing Jive, Sharepoint and Drupal Commons. Drupal Commons is a popular distribution created by Acquia to compete with some of these other proprietary platforms. There are many other options out there, commercial and otherwise, to compare with Drupal but I want to focus on Jive and Sharepoint for a couple of reasons. I chose Jive because it is one of the leading competitors in this space in respect to market share. Next, I chose Sharepoint because I have some history with Sharepoint. This experience dates back to when I built www.adhe.edu with Sharepoint 2007 a few years ago. I subsequently wrote this blog entry about my experience shortly after joining Mediacurrent. This roundup will also act as a refresher for those who read my original “Drupal vs. Sharepoint” blog. Yammer, which was recently bought by Microsoft and is the tool we currently use for office communication will also get some mentions throughout this article. As I went through and tested each of these tools I used three main criteria in my evaluation Cost Ability to Customize Overall features… Read more →
    Questions from the Community
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
    Top Answer:One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones. Currently, older files remain online and clutter storage, but a new feature to offline… more »
    Top Answer:Alfresco scores are high on all features of an ECM solution and tools.   Back office processing, rated as 3.36 good.  Business Process Application 3.55 Good to excellent.  Document Management 4.12… more »
    Top Answer:The pricing is competitive. That's why almost all the companies are using SharePoint. I rate the pricing a ten out of ten. When we buy the license, the person buying must be well-educated on how the… more »
    Ranking
    Views
    4,246
    Comparisons
    3,140
    Reviews
    12
    Average Words per Review
    541
    Rating
    7.8
    Views
    7,722
    Comparisons
    6,293
    Reviews
    15
    Average Words per Review
    526
    Rating
    8.1
    Comparisons
    Also Known As
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    SharePoint 2007, SharePoint 2010
    Learn More
    Overview
    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

    Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

    Sample Customers
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
    Top Industries
    REVIEWERS
    Financial Services Firm25%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Non Profit10%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm13%
    Energy/Utilities Company8%
    University8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Government12%
    Computer Software Company11%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business41%
    Midsize Enterprise20%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise14%
    Large Enterprise60%
    Buyer's Guide
    OpenText Documentum vs. SharePoint
    May 2024
    Find out what your peers are saying about OpenText Documentum vs. SharePoint and other solutions. Updated: May 2024.
    770,458 professionals have used our research since 2012.

    OpenText Documentum is ranked 2nd in Enterprise Content Management with 26 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. OpenText Documentum is rated 7.8, while SharePoint is rated 7.8. The top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". OpenText Documentum is most compared with OpenText Extended ECM, IBM FileNet, Hyland OnBase, Alfresco and OpenText Content Manager, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and IBM FileNet. See our OpenText Documentum vs. SharePoint report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.