We performed a comparison between Celonis and FortressIQ based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Celonis’ Process Cockpit is valuable."
"The most valuable features are process mining, task mining, business analytics, and machine learning."
"We have found the Orient Explorer to be a valuable feature."
"I have found the automatic mapping of the processes themselves to be a valuable feature."
"Cause analyzer is a very good feature."
"Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process."
"Action Flows are good."
"The process mapping is most valuable to us."
"The support is responsive and reliable."
"The process mining capability of the solution is valuable."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"The marketplace should offer process connectors for Oracle JDEdwards, and Peoplesoft."
"The technical support is very bad."
"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."
"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential."
"The solution must be more user-friendly."
"They need to provide readymade value stream mapping."
"They should leverage the solution's machine learning algorithms."
"The way the commercial model of the product is structured must be improved."
"Another aspect that needs improvement is the domain definition."
Celonis is ranked 1st in Process Mining with 44 reviews while FortressIQ is ranked 9th in Process Mining with 2 reviews. Celonis is rated 8.4, while FortressIQ is rated 4.0. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of FortressIQ writes "The product has good process mining capabilities, but it is very expensive". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and ABBYY Timeline, whereas FortressIQ is most compared with UiPath Process Mining. See our Celonis vs. FortressIQ report.
See our list of best Process Mining vendors.
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
