Cisco DNA Center vs WhatsUp Gold comparison

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Executive Summary

We performed a comparison between Cisco DNA Center and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco DNA Center vs. WhatsUp Gold Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points.""The single dashboard is a valuable feature."

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"I like the visibility, instant build, network, policies, and the ability to control access. I also like that you can visualize your whole network.""The product offers an intuitive and automated way to manage user networks. It gives me an insight into the network health.""It is very versatile in terms of analytics.""The most valuable features were the monitoring, maintenance, and configuration.""The solution helps with the management and orchestration of campaigns. It helps with visibility and analytics. I also like its SDA configuration.""Application Assurance works very well.""Has a good processing feature with a high level of accuracy.""We have many people from the team who manage a lot of devices. By using Cisco DNA Center, it has taken some of that burden away, we are impressed with it. We did the investment in CAPEX, but in the OPEX was very low."

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"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit.""The product is reasonably priced.""The threshold alerting is the most valuable feature.""The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface.""The documentation is very good.""We no longer have to manually search for problems because we are alerted when something in the network goes down.""The most valuable feature is the monitoring of resources.""NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."

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Cons
"The Wi-Fi side needs improvement.""The technical support needs improvement."

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"Cisco could improve the security side of their solutions.""An area for improvement in Cisco DNA Center is the latency in data correlation. For example, sometimes, when an issue happens, and I check the logs, I can't find the corresponding log. There's a delay in log replication, so this is what needs improvement in Cisco DNA Center. Reporting in Cisco DNA Center could also be improved because it only has a few templates, and you can't customize it based on your requirements. There aren't many options available in Cisco DNA Center regarding reporting, versus Cisco Prime, which has excellent features for different levels of detailed reports. I'd like to see real-time data replication in the next release of Cisco DNA Center, similar to what's done in Meraki. Data in Meraki is real-time with no delay, so data is immediately replicated in the cloud. Currently, there's a lag in Cisco DNA Center, and addressing that lag is the enhancement I'd like to see in Cisco DNA Center. The solution also needs to be more user-friendly.""The tool's IoT integration should be better.""As a user, it would be good if I could plug in controllers, suites, and devices from other vendors to Cisco DNA Center.""Integration with analytic tools and API integrations would be ideal.""We encountered issues with their response times, which had a big impact on our workflow.""Cisco DNA Center should improve its configuration management. It is better to have a dev version before pushing it.""The product doesn’t have good monitoring capabilities."

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"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult.""I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring.""Adding on services increases the cost and on the version we have there is no option for ATM monitoring.""Pricing is too high relative to how many devices we use. The price list is not linear to number of devices.""The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product.""You have to invest a few days to become an expert in this solution.""WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit.""The interface needs some work."

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Pricing and Cost Advice
  • "Our licensing agreement is for three years."
  • "I do know that Cisco does offer some really good promotions for DNA Center to bring the costs down."
  • "The licensing cost for Cisco DNA Center is not more than that of other solutions."
  • "Licensing for Cisco DNA Center is a little bit expensive, just like any Cisco solution. Its cost could still be improved."
  • "We have a three-year license with them."
  • "Cisco DNA Center is a licensed product with multiple levels of licensing available such as basic, advanced, and essential. I don't have the exact figure, but Cisco DNA Center is costly. For example, the box has information about the essential license and costs a considerable amount of money. You need to pay extra to use advanced features in Cisco DNA Center. My company sees Cisco DNA Center as a solution that's worth the money, which is why it invested in the solution. If you want centralized management for your network, especially when upgrading it, Cisco DNA Center is perfect, but it's more suitable for a large-scale rather than a small-scale network."
  • "The price could be better. It's a very expensive tool."
  • "It is an expensive solution."
  • More Cisco DNA Center Pricing and Cost Advice →

  • "Pricing is reasonable compared to other products."
  • "I'm not sure, but it's expensive. We don't pay any additional fees."
  • "The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."
  • "The pricing can be on the expensive side when considering competing products."
  • "There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
  • "It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
  • "The most valuable feature is the cost compared to other solutions."
  • "This is a well priced solution."
  • More WhatsUp Gold Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:The automation features are significant, reducing configuration time. This means outstanding functionality. By deploying… more »
    Top Answer:When it comes to deploying wireless fields, integrating defaults into the DNS interface can be challenging.
    Top Answer:The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue… more »
    Top Answer:WhatsUp Gold is reasonably priced considering how much we are monitoring. There could always be a cheaper option but… more »
    Top Answer:Importing the maps and being able to customize them could be easier. Our network architect was able to import our maps… more »
    Comparisons
    Also Known As
    DNA Center
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    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Cisco DNA Center is a robust, intuitive network controller and management platform that provides secure, safe access to applications and networks. Cisco DNA Center allows you to take control of your network to increase the effectiveness of your Cisco products, lower your TCO, and improve your ROI.

    Your organization’s network is an integral part of your business’s success. In today’s aggressive marketplace, organizations need a network management system in place that can effectively automate deployments and connectivity, and manage the health of their infrastructure. Additionally, management systems also need to be able to strategically maintain the quality and safety of their systems so that the organization can direct valuable IT resources to concentrate on projects that can improve the overall effectiveness of the organization. An intent-based network controller such as Cisco DNA center will help your organization do that.

    Cisco DNA Center is a group of software solutions that will automate all your virtual devices, provide secure administration of your network, and ensure the best network experience for all users on the network. Cisco DNA Center does away with all the tedious, mundane tasks and simplifies workflow device installations, upgrading from hours to minutes using Plug-and-Play (PnP) and Software Image Management (SWIM).

    Cisco DNA Center’s intuitive, robust assurance feature makes every network point a sensor, continually communicating user connectivity and application performance in real time. This ensures all issues are resolved immediately.

    Cisco DNA Center integrates with Cisco security solutions, Cisco Umbrella, and Cisco Secure Network Analytics, which provide an extra level of extensive security protection against threats. The entire solution can be easily managed from one single dashboard, making Cisco DNA Center a very robust, secure, complete solution.

    Benefits of Cisco DNA Center

    • Cost-effectiveness: Policy automation and remediation minimizes the amount of time IT staff spend managing mundane network tasks.
    • Improved performance: AI/ML automation improves workflow and overall user experience. A clean, crisp dashboard makes management easy.
    • Enhance your network: Cisco DNA Center delivers the latest, most intuitive cloud services and applications to optimize your network.

    • Improved security: Cisco DNA Center utilizes the most robust zero-trust policies based on overall endpoint user behavior to keep networks secure.

    Features of Cisco DNA Center

    • Easy automation: Cisco DNA Center offers zero-touch device deployment, automated quality of service (QoS), automated device discovery, and drag-and-drop policy creation.

    • Clear analytics: Cisco DNA Center offers more than 150 workable insights, such as guided remediation, endpoint tracking, context-guided analytics, and more.

    • Simplified management: Users have complete control from a user-friendly single dashboard that provides a completely transparent view of the network, devices, applications, and services. Additionally, there is integration with Cisco Prime or APIC-EM for the importation of maps or other configurations as needed.

    • Security: Cisco DNA Center provides a highly secure segmentation, encrypted traffic analytics, and robust threat detection and response, and also uses Stealthwatch and ISE integration.

    Reviews from Real Users

    Mostafa G., Network and Data Center Supervisor at a hospitality company, says, “Since using the solution, three or four people can do what 10 people could previously. It has been a benefit to the organization. We have many people from the team who manage a lot of devices. By using Cisco DNA Center, it has taken some of that burden away, we are impressed with it.”

    Nihar K., Managing Director at Allot Group, relates, “In day-to-day operations, especially post-pandemic, the majority of our customers have to work from anywhere. It's not just work from home, it's work from anywhere. Due to this work from anywhere concept, the traditional silos of a network for the data center architecture, managing everything from anywhere, and having that single integrated dashboard for each and every activity while being able to correlate those activities in line with a business objective, has been very well addressed by Cisco DNA. The solution's most valuable aspect is its simplicity and the complete automation of the network workflow, which we can use that correlate with the business. It's not only limited to STXs or a data center. It completes everything, which really helps us.

    Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

    Sample Customers
    Information Not Available
    Information Not Available
    Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Comms Service Provider19%
    Financial Services Firm14%
    Hospitality Company10%
    University10%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Government9%
    Manufacturing Company9%
    Healthcare Company6%
    REVIEWERS
    Financial Services Firm21%
    Government16%
    Energy/Utilities Company11%
    Retailer11%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government10%
    Financial Services Firm9%
    Manufacturing Company9%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business24%
    Midsize Enterprise16%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business24%
    Midsize Enterprise20%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    Buyer's Guide
    Cisco DNA Center vs. WhatsUp Gold
    May 2024
    Find out what your peers are saying about Cisco DNA Center vs. WhatsUp Gold and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    Cisco DNA Center is ranked 25th in Network Monitoring Software with 37 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. Cisco DNA Center is rated 7.8, while WhatsUp Gold is rated 7.8. The top reviewer of Cisco DNA Center writes "Practical implementation of VXLAN is good and provides centralized control". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". Cisco DNA Center is most compared with Cisco Prime, Aruba Airwave, SolarWinds Network Configuration Manager, Huawei eSight and Juniper Mist Wired Assurance, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, PRTG Network Monitor and DX Unified Infrastructure Management. See our Cisco DNA Center vs. WhatsUp Gold report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.