We performed a comparison between DX Unified Infrastructure Management and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"It delivers our customers many metrics, so they may make decisions"
"Technical support is great."
"MultiWAN and Balance service"
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"I can use the Drag and Drop feature to build dashboards within minutes."
"DX UIM is scalable."
"This is a good, stable network monitoring solution for devices."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"WhatsUp Gold is very easy to deploy."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The user interface is good enough."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"How we can get more native information from CA's solutions."
"The UIM has no features through goods and services yet. "
"It needs a little bit more functionality in the Admin Console."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"Regional product team support is not very good."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"Importing the maps and being able to customize them could be easier."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"I might like to see a better interface in the future."
"The interface needs some work."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. DX Unified Infrastructure Management is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum and ManageEngine OpManager, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM and PRTG Network Monitor. See our DX Unified Infrastructure Management vs. WhatsUp Gold report.
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