We performed a comparison between Cisco Intersight and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"Provides an overall view using a single portal."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"Intersight can validate our environment."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"The product has good integration."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"The observability is great and valuable."
"We have a lot of teams using Splunk and they would be blind without it."
"The most valuable features are the service analyzer and Glass Tables."
"The glass tables are very helpful."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"The flexibility to develop and consolidate many solutions into one platform is great."
"I find the episode review, glass tables, and correlation search features very useful."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"It's a very complex solution."
"The product could be easy to use."
"The solution needs some enhancement in order to build the cluster in two nodes."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"The product's setup should be easier."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
"I believe the refresh time should be faster."
"After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
"We're getting alerts with delays of maybe five minutes, however, we'd like to see real-time alerting in the future."
"It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Cisco Intersight is ranked 13th in Cloud Management with 10 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 30 reviews. Cisco Intersight is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Cisco Intersight writes "Scalable and easy to set up portfolio of services; good for remote device management and other functions". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Helps improve our incident response time, and our mean time to resolve, but visibility is limited". Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, Cisco UCS Director and VMware Aria Operations, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Dynatrace, Grafana, Splunk APM and BMC TrueSight Operations Management. See our Cisco Intersight vs. Splunk ITSI (IT Service Intelligence) report.
We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
