We performed a comparison between ControlUp and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The script-based actions have allowed us to extend the core reporting capabilities."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"It has a great career time monitoring tool."
"ControlUp has an easy installation process."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"User session details"
"The GUI is nicer than all the other graphical interfaces out there."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Its ability to monitor failures and to restart a Windows service when it fails."
"Single pane of glass to review status of the full environment."
"It gives good insight into inside of what's going on with Exchange."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"It can be improved by including script-based scheduling."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"The graphical user interface needs to be improved from version to version."
"The integration must be improved."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"would like to see improvements in the alarm display console."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
ControlUp is ranked 22nd in IT Infrastructure Monitoring with 9 reviews while eG Enterprise is ranked 42nd in IT Infrastructure Monitoring with 21 reviews. ControlUp is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, Login VSI and PRTG Network Monitor, whereas eG Enterprise is most compared with Grafana, Zabbix, Dynatrace, AppDynamics and PRTG Network Monitor. See our ControlUp vs. eG Enterprise report.
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