We performed a comparison between Dynatrace and eG Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have configured the alerting so the error or the incident will go to the respective team. Then, the team can contact the user once they see that they have an issue and ask if they can them resolve the issue."
"Dynatrace helped us with root cause analysis of poor performing components of our applications."
"We know exactly which line, which method, and which program needs fixing, so we directly go to the right developer and the guy comes in fixes it."
"The tool allows us to see if it is an infrastructural related issue and see what is affected right away."
"Simplified the way to monitor a medium to big environment."
"We had a very quick turnaround, and it solved our problems. We get more insights into what our code is doing, where the bottlenecks are. The tool helps us to find the root cause much faster than other tools in the market. Our team can then work with the engineering team to fix the problems at a much faster rate."
"Performance has improved substantially since we started using it."
"We also got know many internal code bugs which could have caused memory leaks or other issues which we were not able to catch during that development phase."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The product is simple to use."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The GUI is nicer than all the other graphical interfaces out there."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The thread traceability is something that needs improvement."
"If you want to see a month's data, it keeps on spinning. Here is an improvement which needs to happen, which is the case with all applications or tools. There is a lot of data, and either we have to change the way we are logging or the application needs to be enhanced."
"Session export for offline analysis, like it was in AppMon, would be also nice."
"In the next release, I'd like to see more portables included regarding the screens."
"For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"Where we are struggling is being able to pull that information out and combine it with other contextual information that we have in other sources. Mining that data in a big-data environment, and joining it together and coming up with larger types of analysis on it."
"Experience with relationship/account manager has been really poor, it does not seem to be the firm's priority to support their customers."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"Needs to improve the networking monitor capabilities."
"The solution needs to enhance the management dashboards."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The integration must be improved."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"Back-end configuration is not easy to implement."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews. Dynatrace is rated 8.8, while eG Enterprise is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas eG Enterprise is most compared with Grafana, ControlUp, Zabbix, AppDynamics and PRTG Network Monitor. See our Dynatrace vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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