Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees
Jun 30, 2021
Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us.
remote access engineering at a energy/utilities company with 10,001+ employees
Nov 9, 2017
The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers.
Consultant at a tech services company with 1,001-5,000 employees
Dec 2, 2021
Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees
Jun 21, 2022
What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics.
Consultant at a tech services company with 1,001-5,000 employees
Dec 2, 2021
eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees
Jun 21, 2022
In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us.