We performed a comparison between DX SaaS and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"Actionable insight is the most valuable feature."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"Has a simple setup. It can be up and running within hours."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"Infrastructure monitoring is the most valuable feature."
"The stability of the Micro Focus Voltage SiteScope is good."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"Old user interface and dashboards could be improved."
"More out of the box Cloud integration and capabilities."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"It may lack some features other products in the category have like more detailed transaction tracking."
"It should improve its integrations with various tools, especially service management tools."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
DX SaaS is ranked 50th in Application Performance Monitoring (APM) and Observability with 3 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. DX SaaS is rated 6.6, while OpenText SiteScope is rated 7.6. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Splunk Enterprise Security. See our DX SaaS vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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