We performed a comparison between ForgeRock and IBM Security Verify Access based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"I like the intelligent authentication feature."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"I like the way it is handling authentication and authorization."
"We create and define the permissions and configurations for the users."
"It's a good solution for identification and access management."
"The solution has powerful authentification and authorization. It offers a good way to increase security."
"The most valuable feature of IBM Security Access Manager, at least for my company, is multi-factor authentication. That's the only feature my company is using. The solution works well and has no glitches. IBM Security Access Manager is a very good solution, so my company is still using it."
"From the integration point of view, it supports SAML, OIDC, and OAuth. For legacy applications that don't have support for SAML and other new protocols, it provides single sign-on access to end-users. From the integration compatibility point of view, it is highly capable."
"I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth."
"Its stability and UI are most valuable."
"The tool provides a password vault, single sign-on, and multifactor authentication. It offers various authentication methods like fingerprint integration, one-time passwords, or tokens sent via email or SMS. This ensures secure access to your accounts by providing multiple authentication options."
"Omada's reporting functionality is limited and could benefit from greater customization."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"We would like this solution to be developed for use with mobile applications."
"They should improve the solution by include reporting."
"The solution could improve by adding more advertising and marketing."
"The solution's documentation is not very good, and they do not give more details."
"What we'd like improved in IBM Security Access Manager is its onboarding process as it's complex, particularly when onboarding new applications. We need to be very, very careful during the onboarding. We have no issues with IBM Security Access Manager because the solution works fine, apart from the onboarding process and IBM's involvement in onboarding issues. If we need support related to the onboarding, we've noticed a pattern where support isn't available, or they don't have much experience, or we're not getting a response from them. We're facing the same issue with IBM Guardium. As we're just focusing on the multi-factor authentication feature of IBM Security Access Manager and we didn't explore any other features, we don't have additional features to suggest for the next release of the solution, but we're in discussion about exploring ID management and access management features, but those are just possibilities because right now, we're focused on exploring our domain."
"Configuration could be simplified for the end-user."
"There are a lot of areas that can be improved, but the main area is the lack of customization. You cannot easily customize anything in the product. It is not easy to tweak the functionality. It is challenging to change the out-of-the-box functionality."
"The user interface needs to be simplified, it's complex and not user-friendly."
"They can improve the single sign-on configuration for OIDC and OAuth. That is not very mature in this product, and they can improve it in this particular area. OIDC is a third-party integration that we do with the cloud platforms, and OAuth is an authorization mechanism for allowing a user having an account with Google or any other provider to access an application. Organizations these days are looking for just-in-time provisioning use cases, but IBM Security Access Manager is not very mature for such use cases. There are only a few applications that can be integrated, and this is where this product is lagging. However, in terms of configuration and single sign-on mechanisms, it is a great product."
"The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."
"The user interface for users and administrators could be improved to make it easier. Automating some functions could also be beneficial."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while IBM Security Verify Access is ranked 17th in Identity Management (IM) with 7 reviews. ForgeRock is rated 8.0, while IBM Security Verify Access is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of IBM Security Verify Access writes "Supports on-prem and cloud environments, has good integration capabilities, and is easy to adopt". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and CyberArk Privileged Access Manager, whereas IBM Security Verify Access is most compared with Microsoft Entra ID, Okta Workforce Identity, F5 BIG-IP Access Policy Manager (APM), CyberArk Privileged Access Manager and PingID. See our ForgeRock vs. IBM Security Verify Access report.
See our list of best Identity Management (IM) vendors and best Access Management vendors.
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