ForgeRock vs Okta Workforce Identity comparison

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Ping Identity Logo
3,847 views|2,581 comparisons
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5,196 views|4,183 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ForgeRock and Okta Workforce Identity based on real PeerSpot user reviews.

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ForgeRock vs. Okta Workforce Identity Report (Updated: May 2024).
771,968 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We create and define the permissions and configurations for the users.""We have found the identity and access management tools in the solution to be particularly useful for our organization.""Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process.""I like the way it is handling authentication and authorization.""The most valuable features are that it is easy to manage and it's stable.""Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users.""ForgeRock has CIAM, which other products didn't have, and they have DevOps ready.""The most valuable features of ForgeRock are social login and data protection."

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"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day.""One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature.""One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned.""We face no challenges in integrating the product with our legacy systems.""Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are two different components that I haven't seen in other products.""It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective.""The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process.""The product requires very little maintenance."

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Cons
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced.""The solution's deployment should be made easier.""It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.""I think the upgrade process is sometimes a little complicated and there are failures that occur.""As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively.""The product's support services in the French language are not free.""Lacks simplified documentation within the tool that requires use of a separate portal.""The solution's documentation is not very good, and they do not give more details."

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"The guest user access could be improved.""Application updates are lacking. Customer support needs to be improved.""There are some issues with the interface that can be improved.""The pricing could be improved.""RESTful Web Service calls and their response seem a bit slow.""The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible.""UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions.""The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."

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Pricing and Cost Advice
  • "It's a bit pricey and could be more competitive."
  • "We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
  • "Its price is comparable to other products in the market."
  • "Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
  • "The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
  • "The pricing of the solution is fair but I do not have the full details."
  • "ForgeRock's pricing is more competitive than other products."
  • "ForgeRock is an expensive solution."
  • More ForgeRock Pricing and Cost Advice →

  • "It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
  • "License is around US$20,000 annually."
  • "I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
  • "It is costly for large companies."
  • "The price of this product could be lower."
  • "It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model."
  • "The pricing is reasonable."
  • "This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."
  • More Okta Workforce Identity Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of ForgeRock are social login and data protection.
    Top Answer:The solution's deployment should be made easier.
    Top Answer:Stability-wise, I rate the solution a ten out of ten.
    Top Answer:Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model.
    Top Answer:I use the tool at a low level, so it does what I need it to do for me. The product does not offer enough integration capabilities. I want the tool to provide more integration capabilities in the… more »
    Ranking
    5th
    out of 37 in Access Management
    Views
    3,847
    Comparisons
    2,581
    Reviews
    10
    Average Words per Review
    481
    Rating
    8.4
    3rd
    out of 37 in Access Management
    Views
    5,196
    Comparisons
    4,183
    Reviews
    23
    Average Words per Review
    546
    Rating
    8.4
    Comparisons
    Also Known As
    ForgeRock Identity Platform, ForgeRock OpenIDM
    Learn More
    Overview

    ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.

    With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.

    ForgeRock Benefits and Key Features

    • Elevate your security and efficiency: Consolidating your legacy systems under one single platform provides reliable, unified control over all your user identities and access-related policies. ForgeRock Access Management also supports scaling existing policies for application onto new setups.

    • Passwordless authentication: Implementing passwordless authentication is simple with ForgeRock Access Management. You can easily replace user-selected passwords with other options, such as easy multi-factor authentication, biometrics, and SSO.

    • Identity governance: ForgeRock Identity Governance is a modern, AI-driven identity governance solution. By leveraging ForgeRock generated analysis reports, you can identify and apply appropriate user access, automate high-confidence access approvals, recommend certification for low-risk accounts, and review high-risk and inappropriate user access privileges. In addition, you can grant and enforce access to systems, applications, and infrastructure according to established policies.

    Reviews from Real Users

    ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.

    PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”

    Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."

    Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

    Core Features

    • Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
    • Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
    • Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
    • Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
    • API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

    PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

    For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

    Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

    Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

    Sample Customers
    Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
    FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
    Top Industries
    REVIEWERS
    Financial Services Firm27%
    Legal Firm9%
    Outsourcing Company9%
    Security Firm9%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company13%
    Government7%
    Manufacturing Company7%
    REVIEWERS
    Computer Software Company27%
    Manufacturing Company15%
    Comms Service Provider9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    Government7%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise15%
    Large Enterprise48%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    REVIEWERS
    Small Business38%
    Midsize Enterprise21%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise13%
    Large Enterprise62%
    Buyer's Guide
    ForgeRock vs. Okta Workforce Identity
    May 2024
    Find out what your peers are saying about ForgeRock vs. Okta Workforce Identity and other solutions. Updated: May 2024.
    771,968 professionals have used our research since 2012.

    ForgeRock is ranked 5th in Access Management with 27 reviews while Okta Workforce Identity is ranked 3rd in Access Management with 59 reviews. ForgeRock is rated 8.0, while Okta Workforce Identity is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and SAP Customer Data Cloud, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0. See our ForgeRock vs. Okta Workforce Identity report.

    See our list of best Access Management vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.