We performed a comparison between ForgeRock and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of ForgeRock are social login and data protection."
"I like the way it is handling authentication and authorization."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Easy to navigate, handle and manage the applications."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"We find the solution to be stable."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"The product is easy to use."
"This solution has a lot of capabilities and features."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"They should improve the solution by include reporting."
"The identity management model needs a bit of improvement."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The solution's deployment should be made easier."
"Automatic Deployment needs improvement. it could be made easier."
"The product's support services in the French language are not free."
"RESTful Web Service calls and their response seem a bit slow."
"The solution is very expensive."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"The guest user access could be improved."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"There should be automated aggregation and complete classification processes included in it."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
ForgeRock is ranked 4th in Access Management with 27 reviews while Okta Workforce Identity is ranked 3rd in Access Management with 57 reviews. ForgeRock is rated 8.0, while Okta Workforce Identity is rated 8.6. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and SAP Customer Data Cloud, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and Auth0. See our ForgeRock vs. Okta Workforce Identity report.
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