We performed a comparison between Alfresco and IBM FileNet based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Document repository."
"I like the ease of use, sections, and calendar."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"The product is very stable."
"The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet."
"It has the ability to mix document management and process automation."
"The most valuable feature is the way in which it enables clients and customers to quickly access the content and information that they use for everyday functions."
"FileNet is very user-friendly... We have business users using and it is quite friendly for them."
"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."
"Provides records management functions."
"The important features to me are that it is stable, scalable, and the integration between this platform and the other platforms is very good."
"I would like them to consider document capture functionality."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"Metadata, auto class, disposition log, and legal hold."
"We'd like to use the docker, to have it containerized."
"In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market."
"Needs a better administration tool."
"I would rate the technical support as medium. I do not like the login process. It is not great."
"The most valuable features of IBM File Manager are workflow, content, and process capabilities."
"The initial setup was pretty complex. There are too many options, and it can get a bit confusing."
"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."
"It needs better collaboration between the IBM teams on the FileNet and CCM sides."
Alfresco is ranked 9th in Enterprise Content Management while IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews. Alfresco is rated 8.0, while IBM FileNet is rated 8.2. The top reviewer of Alfresco writes "Flexible and customizable but lacking integration with Microsoft". On the other hand, the top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". Alfresco is most compared with SharePoint, Hyland OnBase, OpenText Documentum, OpenText Extended ECM and Nuxeo, whereas IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Hyland OnBase. See our Alfresco vs. IBM FileNet report.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
