IBM FileNet vs Oracle Content Management comparison

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IBM Logo
4,794 views|2,902 comparisons
91% willing to recommend
Oracle Logo
928 views|801 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM FileNet and Oracle Content Management based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM FileNet vs. Oracle Content Management Report (Updated: May 2024).
787,033 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The usability is very good. We like the Content Navigator. It's very easy to use the search and retrieve for documents and has a lot of options for the user to download documents or send an email.""The features that I have found most valuable include the Data Capture and Case Manager features.""The application, in terms of durability, has been able to withstand the usage, given that it was installed in 2003 and it's still working.""The natural interpolatability with IBM Datacap, that is a key component of our solution, as well as with BPM, and WebSphere Portal. That's why we prefer FileNet instead of some other, less world-class solution.​""[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors.""It has given us a whole new environment to do document management and document storage.""The most valuable feature is access control.""It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."

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"It's a comprehensive solution for managing documents within our organization's management framework."

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Cons
"I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds.""We'd like to use the docker, to have it containerized.""The FileNet API seems like it is very difficult and not transparent.""It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues.""The usability is fair. It could be a bit better. It could be better designed. They could put more effort into the user experience and do a better job of integrating other components, like Datacap, to be a bit more seamless.""I know it took them seven months to convert, so the initial setup was, probably to some degree, complex.""For end-users there is a lack of administrative features. The interface of basic FileNet is not very good.""I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."

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"Oracle Content Management poses complexities in initial implementation and configuration."

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Pricing and Cost Advice
  • "The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."
  • "It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."
  • "FileNet is not cheap, but you absolutely get what you pay for. ​"
  • "For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."
  • "For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."
  • "​There are lots of components to the product. Make sure before you invest that you know which components you need.​​"
  • "1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."
  • "The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."
  • More IBM FileNet Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product is robust and can process a lot of documents for enterprise content management.
    Top Answer:The product is expensive. The price was 30% higher than what we needed to pay for IBM. I rate the product’s pricing a ten out of ten, where one is cheap and ten is expensive.
    Top Answer:The user interface of IBM content management, including the ability to customize screens without the need for coding, could be improved. Customers can use it to split the screen, enhancing its… more »
    Top Answer:It's a comprehensive solution for managing documents within our organization's management framework.
    Top Answer:Oracle Content Management poses complexities in initial implementation and configuration.
    Top Answer:We use Content Management to supervise and control document access within our management structure. This involves establishing measures to efficiently manage and govern the content. Our approach… more »
    Ranking
    Views
    4,794
    Comparisons
    2,902
    Reviews
    4
    Average Words per Review
    450
    Rating
    7.8
    Views
    928
    Comparisons
    801
    Reviews
    1
    Average Words per Review
    627
    Rating
    9.0
    Comparisons
    Also Known As
    Oracle Document and Process Cloud, Oracle Content and Experience Cloud
    Learn More
    Overview

    IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

    There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

    Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

    Sample Customers
    Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.
    TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Insurance Company16%
    Healthcare Company10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company13%
    Government10%
    Insurance Company9%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Government14%
    Computer Software Company12%
    Educational Organization8%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise11%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise19%
    Large Enterprise62%
    Buyer's Guide
    IBM FileNet vs. Oracle Content Management
    May 2024
    Find out what your peers are saying about IBM FileNet vs. Oracle Content Management and other solutions. Updated: May 2024.
    787,033 professionals have used our research since 2012.

    IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while Oracle Content Management is ranked 11th in Enterprise Content Management with 2 reviews. IBM FileNet is rated 8.2, while Oracle Content Management is rated 9.0. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Oracle Content Management writes "Streamlines document management and enhances collaboration through its robust features and intuitive interface". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Hyland OnBase, whereas Oracle Content Management is most compared with Oracle WebCenter, SharePoint, Adobe Experience Manager, Microsoft OneDrive and Microsoft Purview Records Management. See our IBM FileNet vs. Oracle Content Management report.

    See our list of best Enterprise Content Management vendors.

    We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.