We performed a comparison between IBM Kenexa and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."IBM Kenexa is fairly stable. We don't have any downtime."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"The most valuable features are that we can upload documents and download them on demand."
"We've found that the solution has the capability to scale."
"I think HCM was the most stable for me...It is a very scalable product."
"Technical support is excellent."
"It is a pretty stable solution."
"The most valuable feature is the Personnel Administration."
"We have features such as ABKRS based on the client's requirement, tariff and TMSTA, and so on."
"Customers can create custom infotypes to store any custom data points."
"SAP HCM can handle a large number of employees. We can easily process payrolls and check the arrangements, and the client can also check the performance of the employees. Additionally, it has some advanced features."
"I would like to have a better and more user-friendly interface."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"It needs to update its reporting and analytics tools."
"I would not recommend IBM Kenexa to others."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
"SAP HCM needs to improve its UI."
"The speed of technical support can be improved."
"The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll."
"The solution is rather expensive."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
IBM Kenexa is ranked 16th in Benefits Administration with 30 reviews while SAP HCM is ranked 4th in Benefits Administration with 46 reviews. IBM Kenexa is rated 7.6, while SAP HCM is rated 7.6. The top reviewer of IBM Kenexa writes "Suitable for larger-scale companies aiming to streamline and automate their processes digitally". On the other hand, the top reviewer of SAP HCM writes "Efficiently handles the entire hire-to-retire cycle management within an organization and the ability to scale is outstanding". IBM Kenexa is most compared with HR Software Solutions, SAP SuccessFactors and Workday, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and PeopleSoft. See our IBM Kenexa vs. SAP HCM report.
See our list of best Benefits Administration vendors and best Talent Management vendors.
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