We performed a comparison between IBM MaaS360 and IBM MobileFirst based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Mobile device management is most valuable."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The most valuable feature is the UEM capabilities."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The solution is quite stable."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"Remote enablement feature and access to internal resources on the VPN."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"It is a stable solution that functions twenty-four hours and seven days a week."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"IBM MobileFirst has one of the most feature-rich admin panels."
"I like Its capability for developing hybrid applications, with an ability to integrate device-native code as well"
"With help of this product, we have been able to develop mobile applications without having complete knowledge of each mobile OS's native programming technology. App development, delivery, and code management have been very efficient using this product."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"They need to integrate more with security options."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"The reporting needs to be a bit more interactive."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The UI has room for improvement."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The user interface could definitely use some improvement."
"The price could be lower."
"I would like to see improved support for native device functions."
"There are issues with push notifications, especially for Windows mobile apps. JSONStore also crashes abruptly at times."
Earn 20 points
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while IBM MobileFirst is ranked 7th in Mobile App Platforms. IBM MaaS360 is rated 7.8, while IBM MobileFirst is rated 8.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of IBM MobileFirst writes "It provides access management for the enterprise user as well as for the consumer". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas IBM MobileFirst is most compared with Ionic, Microsoft Azure App Service and SAP Mobile Platform.
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