We performed a comparison between IBM MaaS360 and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"This product works very well for companies already using the full Microsoft suite."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"It has a useful device management feature."
"The most valuable feature for us is the security, including risk analysis and patch management."
"Great for software update needs, operating system version updates, and security policy enforcement."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the operating system updated, tracking software inventory, controlling computer administrators, and the ability to wipe a computer in case of a security threat. It helps us to be compliant, and it is one of the reasons we implemented it."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"The Self Service feature, which allows us to make apps available to our staff and students was essential."
"We were able to dramatically enhance our cybersecurity, and better support our users."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"The self-service is invaluable to the user."
"As an administrator, I really love the integration with Apple Business Manager."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"The design of the GUI, as compared to other solutions, really makes a difference."
"The reporting needs to be a bit more interactive."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"I'd like some more reporting so that I don't have to delve into PowerShell and I can pull more of the local device information such as memory, apps installed, etc. It would be nice to be able to see the apps that are present there but might not be managed. For example, if they installed 7Zip, it could report that back via an installed program or feature to see what was currently installed."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Some enrollment features could be improved."
"The Mac integration has room for improvement."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The UI has room for improvement."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"It would be ideal to add support for the distribution of windows.exe applications."
"They should allow for the building of custom reports with graphics."
"User interface is basic and not very intuitive."
"The user interface could definitely use some improvement."
"There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"The patch management is not automated in any way, and you have to do a lot of manual work to upload the current version of applications."
"The patch management needs improvement in Jamf Pro."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"We need better reporting options."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews. IBM MaaS360 is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Kandji. See our IBM MaaS360 vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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