We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is user-friendly, and the performance is also good. It is a convenient product"
"The solution has reduced the risk of security breaches by 30%."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"Intune enables us to manage our devices from anywhere."
"We have not experienced any bugs or glitches with this solution."
"It's normally able to meet 100% expectations of our customers."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"Asset management is the most valuable feature and integral for device inventory."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The most valuable feature of this solution is the multi-platform support."
"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
"The most valuable features of VMware Workspace ONE are security and having support for all the latest features that are coming out from Apple. They're pretty fast at adopting new features. This is one of the most vital aspects of mobile device management systems."
"The most valuable feature is policy-driven control of the devices."
"It is a stable solution. I would rate the stability a ten out of ten."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"The performance is good, and it is easy to configure."
"I would rate the stability as eight out of ten."
"Intune's areas for improvement revolve around security and certificate management."
"Deploying an app can be a complex process due to dependencies."
"The technical support could be improved."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"It would be helpful if there was proactive remediation."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"It would be ideal to add support for the distribution of windows.exe applications."
"User interface is basic and not very intuitive."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The product needs to improve tech support."
"The price could be lower."
"Its integration with Microsoft Teams could be better."
"The look needs to be updated and it could be simpler to use."
"Local technical support would be helpful."
"The console comes bunched together as a package and inbuilt. Its called Workspace ONE. Whenever we have an issue, we contact the service provider, and instead of a fix, we are just getting the next version of Workspace ONE."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"The product's initial setup phase was quite complex."
"The solution's pre-stage enrollment could be improved."
"The technical support could be improved."
"VMware Workspace ONE for the new users or the new clients that they try to procure and learn it, there can have difficulties. It does not have user-friendly portals. The portal seems to be more user-friendly in Microsoft solutions."
"The initial setup should be simplified."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with SOTI MobiControl, Jamf Pro, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and VMware Workstation. See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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