We performed a comparison between JumpCloud and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have not experienced any bugs or glitches with this solution."
"The Asset Management and Auto Pilot are valuable features."
"We have one MDM that works with Windows, iOS, and Android."
"The stability is good."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"For the price, the features included with Microsoft are appealing."
"The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization."
"The solution is stable."
"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"The usual authentication and authorization, which were all controlled into one portal, are very convenient."
"We use the Lockdown Kiosk Mode feature on all of our devices. We use that so that the operators can't change any settings in the background, and so that the applications they run are immediately available to them. It's a good feature."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"The most valuable features are remote control, remote monitoring of the mobile phone data, GPS localization, automobile network management, identity management, speaker logging, and remote management of mobile content."
"It's been very stable over the past few years."
"It has a user-friendly menu that helps manage special purpose devices for security."
"One of the most valuable features is the ease of moving items from one configuration to another; it's a Windows-like setup. Also, the admin console is very easy to manage and to move through."
"We faced issues with macOS support. The product should have better inventory and asset management."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"The pricing can be expensive if you are not combining it with other products."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"We would like to see support for Chrome and/or devices for Chromebooks."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"Support is not good enough."
"The product needs to create its own self-service feature which has been requested by all the admins in the community."
"They need more straightening of the SSO capabilities."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."
"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."
"JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them."
"The management console could be improved to be a little bit more user-friendly. Some of the stuff is a little bit cumbersome, some of it feels like an engineering solution, but otherwise it's pretty good."
"Improving the reporting section would be beneficial for enhancing the product's overall functionality."
"The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher. From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this. It can't compete with Intune and other solutions when it comes to Windows implementation. It almost doesn't work with iOS. It works well with Android."
"They don't have systems that are built for redundancy. You have one database that manages everything and, if that database crashes, you have a problem."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"I would like them to improve the process of enrolling Android devices. It's much more difficult to enroll Android devices than it is Windows CE devices. There are a lot more steps required."
"The remote screen of the solution gets stuck at times. So, that needs to be improved."
JumpCloud is ranked 7th in Single Sign-On (SSO) with 16 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. JumpCloud is rated 8.6, while SOTI MobiControl is rated 8.2. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Cisco Duo, Scalefusion and SentinelOne Singularity Ranger AD, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and FancyFon FAMOC. See our JumpCloud vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors and best ZTNA as a Service vendors.
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