We performed a comparison between ManageEngine Applications Manager and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup was straightforward, without complexity."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"I am impressed with the tool's reporting feature which is simple."
"The most valuable feature of this solution is its ease of use."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"ManageEngine Applications Manager's installation is pretty easy."
"The URL monitoring is excellent."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"It's a very flexible product so you can run a script out of it, even straight out of the box."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Lacks an SIEM solution which can be found in other products."
"The dashboards in the interface need a lot of work."
"The problem is that implementation requires a significant amount of mapping effort."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"I would like the solution to improve the ability to track services."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"It could be more reliable using a database repository instead of a log repository."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"It may lack some features other products in the category have like more detailed transaction tracking."
"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
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ManageEngine Applications Manager is ranked 35th in Application Performance Monitoring (APM) and Observability with 15 reviews while OpenText SiteScope is ranked 27th in Application Performance Monitoring (APM) and Observability with 24 reviews. ManageEngine Applications Manager is rated 7.6, while OpenText SiteScope is rated 7.6. The top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". ManageEngine Applications Manager is most compared with AppDynamics, Grafana, Dynatrace, SolarWinds Server and Application Monitor and Prometheus, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Splunk Enterprise Security. See our ManageEngine Applications Manager vs. OpenText SiteScope report.
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