We performed a comparison between monday.com and Smartsheet based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The automation makes moving items around the boards easier and saves us time."
"The solution is more of a streamlined Slack."
"It's really helped to streamline communication between our team members as well as our clients."
"monday.com is an excellent tool to follow your project timeline to see where you are and where you want to go. It's super flexible. Thanks to all the automation, you can do practically anything with monday.com."
"The feature which I found most valuable is the "My Work" section."
"Monday.com increases the transparency of project management and team management."
"It has made the entire tracking process much easier."
"The formula feature is amazing."
"The tool reduces manual labour and it is user-friendly."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"What I found most valuable in Smartsheet is its project customization feature. It's a great solution because you can add in your own WBS. You can see it in Jira style, Kanban, and you can even do Agile and Waterfall. Another feature that's valuable in the solution is when you have those connections, you have that API, you have a sandbox, and you can make a solution, it's a tremendous product because you can pull data."
"The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools."
"The ability to update in real-time before meetings is great."
"The most valuable feature of Smartsheet is its intuitiveness, ease of use, and overall simplicity."
"The dashboard feature is the most valuable aspect of the solution."
"It is a stable and scalable solution."
"I'd love it if there was an instant messenger built into the product so I could talk with other teammates live in-product, as opposed to needing another solution like Slack, Google for chat, or Signal."
"The speed of the loading process should be better."
"A part that could be improved is notifications, as we receive quite a lot of them. We struggled to limit the number of emails that we were not part of... If we could mute emails for projects that we are only following but not necessarily working directly on, that would make a huge difference."
"We would like to connect with email solutions such as Outlook."
"The marketing notification emails from Monday.com are really poor and of little value to the user."
"It would be quite cool if it could connect to my Outlook calendar and put the project deadlines in there."
"We have always wanted to be able to perform a global search for a phone number."
"I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required."
"The integration with Microsoft products should be improved."
"The main challenge with Smartsheet is that when you start putting components on the Smartsheet dashboard, they don't know about each other. So, if I filter something in one widget, or if I click on a region or a project ID, the other widget or component and the visualization that's on that dashboard don't change. It doesn't know about the other component."
"They provide a limited number of sheets which is not enough."
"Smartsheet should continue to expand the spreadsheet-type functionality because it's limited currently. Most business users are familiar with Excel and Office, so Smartsheet should adopt a similar way of navigating the program."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"You were forced to create a new tab rather than add another sheet."
"Smartsheet could improve the UI and integrations. Some of Smartsheet's competitors have more than 2,000 integrations while Smartsheet only has approximately 40 integration applications."
"I would like if Smartsheet allowed more formulas in its sheets. I don't think working with formulas is as intuitive as it is in Excel. I use Vlookups and index matches in some of my sheets, and I had to find an outside consultant to help me build out those formulas."
monday.com is ranked 1st in Project Portfolio Management with 222 reviews while Smartsheet is ranked 4th in Project Portfolio Management with 33 reviews. monday.com is rated 9.4, while Smartsheet is rated 8.2. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Broadcom Clarity , whereas Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Jira. See our Smartsheet vs. monday.com report.
See our list of best Project Portfolio Management vendors, best Project Management Software vendors, and best Project Portfolio Management vendors.
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