We performed a comparison between Nutanix Prism and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, Nutanix, IBM and others in Virtualization Management Tools."We can also manage our disaster recovery plan from a single console."
"The ability to do snapshots is fantastic. It does a great job. Not only do snapshots work great, but you can take a snapshot on the fly. The snapshot takes a second to complete. You can then make a change and test it out to see if it works. If you have any problem, just roll it right back."
"Prism provides us with insights and the ability to access all the sub-components of Nutanix's hyperconverged platform."
"Has a user-friendly UI with a centralized console."
"One valuable aspect of Nutanix Prism is how easy it is to set up. The setup process is useful to us because all we need to do is to set some variables and go with the recommended settings."
"The Clone and Snapshot features are two of the most valuable aspects of the solution for our organization. Rather than simply one-click automation the Snapshot and reverse Snapshot are great."
"Nutanix Prism offers web scaling, which facilitates easy scaling."
"I am very satisfied with the technical support."
"The way this solution has helped us is that it improved our communication."
"I like the solution mostly for CMDB discovery."
"The asset management tools are very valuable."
"It is flexible. You can tune it, more or less, as you want."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"Their Event Management is very good."
"The most important features of ServiceNow IT Operations Management are the discovery service mapping and orchestration."
"As a product, ServiceNow IT Operations Management is pretty strong, and it can discover non-IP devices."
"The price could be improved."
"Perhaps the interface can be more intuitive."
"The dashboard visibility could be improved."
"There are a few areas related to visibility on the dashboard that can be improved. It's good, but the visibility can be improved in terms of single locations."
"The VM backup could be better, and its licensing could be better. We have had some licensing issues with Nutanix Files. The default license should be 1 TB or more. Currently, for Nutanix Files sharing, we can only use 500 Gigabytes."
"I wish the main landing page, the dashboard, could be organized in a way where, when there is an alert because something is wrong, I would not have to click three or four times to get to what actually happened. I wish it were quicker to get to the bottom of the problem."
"Some of the products are not interoperable for multi-cloud or multi-site tasks."
"The stability has room for improvement."
"My managers would say that the price is too high. We wanted to also have the visibility version of it, but it's too expensive for us. Going for visibility would have doubled up the price."
"When it comes to improvements, I think that my colleagues and I often have issues finding the correct screen and the search box does not work as intended."
"The solution's licensing model is a bit complicated. It should be simple and easy for people to understand."
"The most complaints we have received from our clients are the solution's discovery aspect. I've heard a few concerns from the customers where we have to integrate with a third-party tool to make a full-fledged discovery along with ServiceNow. ServiceNow alone does not do the total capacity of the discovery. The discovery portion of ServiceNow IT Operations Management is not in-depth as what the customers are looking for. The information that it gathers from the assets is a little more limited than what other tools provide."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"I advise others not to customize a lot while using the solution."
"The pricing is high."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
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Nutanix Prism is ranked 4th in Virtualization Management Tools with 57 reviews while ServiceNow IT Operations Management is ranked 2nd in Event Monitoring with 35 reviews. Nutanix Prism is rated 8.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nutanix Prism writes "Having a centralized platform for infrastructure information has helped us with capacity planning". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nutanix Prism is most compared with VMware Aria Operations, Zabbix, Cisco UCS Manager, Nutanix Cloud Manager (NCM) and AppDynamics Server Monitoring, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management.
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