We performed a comparison between Office 365 and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The integration with other applications is pretty good."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."
"The most valuable feature of this solution is the integration."
"Cloud-based management is valuable and software deployment is positive."
"It is very easy to deploy."
"The way the ERP presents information for the user is very good."
"The most valuable features of Zoom are the audio and video quality and the ease of use when setting up meetings."
"The most valuable feature is push notifications"
"I rate Zoom as a seven out of ten. This is because it is much easier to use than Microsoft Teams."
"Zoom is a scalable solution, we have 150,000 people using it in my organization."
"Zoom is mobile-ready and easy to use."
"Compared to Teams, Zoom's performance and user interface are better. This is especially the case when you're doing any kind of online presentation, PowerPoint, or team demo. I think Zoom is much more user friendly."
"The product runs pretty smoothly so I haven't had to contact technical support."
"The tool has made remote work possible for us. It's not just about the technology but also about staying connected with colleagues. ..........I can share documents directly in the chat during meetings, which is helpful, especially when collaborating with my project team. Before, I had to download the chat manually, but now I can see all the chat directly in the Zoom application. Plus, I can automatically save the meeting chat to my computer."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"Could include integration with other single sign-on solutions."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
"Constantly evolving with new features, which can be challenging for users."
"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."
"Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."
"Zoom can improve the user-friendliness of the management when you are doing a webinar."
"I can't think of any features that are lacking."
"I think Zoom is not secure."
"The platform's feature for screen sharing needs improvement."
"Zoom should continue to add new features to the product."
"It would be useful to be able to share files with my colleagues."
"Sometimes can get confused about which password setting or parameter setting to use. For example, if I want to issue a Zoom meeting to my team members or perhaps sometimes I want them to issue a Zoom directly when I receive the Zoom accounts from our IT department, I don't know how to enable or disable these features in the Zoom. I think it's a personal issue I have."
"There was a situation not long ago when there were some security fears. Some users had somebody else take control of their calls. They might have addressed these issues now, but the security needs to continue to be upgraded."
Office 365 is ranked 6th in Content Collaboration Platforms with 54 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Office 365 is rated 8.4, while Zoom is rated 8.4. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and SharePoint, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, TeamViewer and 3CX Live Chat. See our Office 365 vs. Zoom report.
We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
