We performed a comparison between Cisco TelePresence and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Telepresence's most valuable feature is keeping highly paid employees, such as executives, on the ground instead of wasting time flying around the world. So if you have the right telepresence plan and form, it's not just the video cameras and the systems behind them, it's the way you lay out your meeting room.You can have multiple offices interconnecting in a single meeting, and it looks like everybody's in the same big conference room together because the telepresence yields such a fantastic amount of clarity."
"The configuration is a valuable."
"The most valuable features of Cisco TelePresence are the basic standard features and the ease of use. Additionally, the configuration and integration are exemplary."
"It was stable. So, I would rate the stability a ten out of ten."
"The SpeakerTrack feature is the most valuable feature."
"We have a dual screen option to enable video and content sharing."
"PresenterTrack cameras improve the meeting experience."
"TelePresence allows our customers to have a quick meeting while traveling and still be effective. It saves time and money."
"Zoom's interface is nice and has good performance."
"The solution is easy to set up."
"The most valuable feature of Zoom is user-friendliness."
"Zoom has good integration and allows users to adjust the video image, other solutions I have used do not have this feature."
"Zoom's most valuable feature is communication."
"It is a stable product."
"I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect."
"The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure."
"The price of Cisco TelePresence overall should be reduced."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"The calling features can be improved."
"MX800 comes only with one available DVI port. A few more HDMI ports will improve the system's capability."
"The tool is expensive."
"I would rate my experience with the initial setup a three out of ten, with ten being expensive. It was complex with badges and certificates. Too crazy."
"The product's interface needs enhancement."
"It would be useful to be able to share files with my colleagues."
"Zoom could improve by being more user-friendly."
"I would say that Zoom should support more platforms. I think it has some limitations. It should be supported on all platforms."
"Zoom has frequent updates, occurring every week or twice a week. This poses a significant issue because sometimes when we attempt to initiate a call, the system begins an upgrade process, taking at least 30 seconds and sometimes up to two minutes. This unscheduled upgrade can be inconvenient for users, as they must wait for the update to complete."
"One of the main concerns is the difficulty of using it on your mobile device."
"If anything, the updates could be less frequent."
"Zoom could use more background options."
Cisco TelePresence is ranked 10th in Virtual Meetings with 7 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Cisco TelePresence is rated 8.0, while Zoom is rated 8.4. The top reviewer of Cisco TelePresence writes "A scalable solution that needs some improvement in pricing and stability". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Cisco TelePresence is most compared with Webex, Polycom RealPresence Clariti and Cisco Meeting Server, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco Meeting Server and ON24 Platform. See our Cisco TelePresence vs. Zoom report.
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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
