We performed a comparison between TeamViewer and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"I am satisfied with TeamViewer, and its performance."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"The most valuable features of I use TeamViewer are the ease of access and frequent updates."
"The most valuable feature of TeamViewer is its ease of use."
"The most valuable feature is you do not need to know the Windows username and password to connect and see the staff screen."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"All you need is a laptop or mobile device and a connection to the internet."
"It is very easy to use. The utilization of the network is very good."
"The interface makes it simple to use."
"Easy to use whenever and wherever necessary."
"The most valuable feature is video conferencing."
"The product is scalable."
"Zoom is easy to use and you can have a session with someone with a few mouse clicks. It is easier to use than Microsoft Teams."
"The most valuable features of Zoom are simplicity and reliability."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"I would like to see TeamViewer support multiple platforms."
"TeamViewer could be more secure."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"Voice communication and screen communication or face-to-face communication could be improved."
"I'm not sure if they provide good quality audio alongside screensharing."
"TeamViewer can improve connectivity. I had some problems connecting to my clients and now I use AnyDesk."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"It would be helpful if Zoom could integrate with our medical systems."
"Zoom's stability is an area with certain shortcomings that need improvement."
"I would say that Zoom should support more platforms. I think it has some limitations. It should be supported on all platforms."
"Making Zoom Phone available in all countries is recommended. It would have been good to connect with people outside using Zoom Phone."
"The solution can improve by having the option to be able to lock the primary speaker on high definition the entire time. Additionally, it would be a benefit to have easy Zoom room-like features for individuals using lightboards. There should be quick invitations and integration with Slack and Outlook."
"Sometimes can get confused about which password setting or parameter setting to use. For example, if I want to issue a Zoom meeting to my team members or perhaps sometimes I want them to issue a Zoom directly when I receive the Zoom accounts from our IT department, I don't know how to enable or disable these features in the Zoom. I think it's a personal issue I have."
"The voice quality could improve, and there are issues with the background."
"The interface could be more user-friendly."
TeamViewer is ranked 3rd in Virtual Meetings with 85 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. TeamViewer is rated 8.6, while Zoom is rated 8.4. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and GoToMyPC, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, Cisco Meeting Server and ON24 Platform. See our TeamViewer vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
