We performed a comparison between PingID and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We use the product to run different reports."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It provides ease of connecting all our devices."
"It's pretty stable as a product."
"It is a scalable solution...It is a stable solution."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"The most valuable feature is the integration with the Active Directory."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"Right now, federation that comes out-of-the-box with single sign-on is the most valuable feature that we have, and also scalability."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The product is not customizable."
"In the beginning, the initial setup was very complex."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The management console needs to be improved. PingID should revise it."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"It has a long way to go until it is a cloud-based solution."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The support could be faster."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"I'd like to see a rework of the user directory configuration."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"To add more value to this solution it needs to be more user-friendly."
"The GUIs are not very clear, especially when integrating with other products from CA."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
PingID is ranked 7th in Authentication Systems with 14 reviews while Symantec Siteminder is ranked 15th in Single Sign-On (SSO) with 69 reviews. PingID is rated 8.4, while Symantec Siteminder is rated 8.0. The top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and One Identity Manager, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingAccess and Microsoft Entra ID. See our PingID vs. Symantec Siteminder report.
We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
