We performed a comparison between PRTG Network Monitor and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"There was only one feature I liked about PRTG Network Monitor a lot, and that was bandwidth monitoring, though, in the newer versions of the tool, that feature is now a bit lacking. Pricing for PRTG Network Monitor is also not as expensive. It's a good tool, even for beginners."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."
"The sensors and remote probes are phenomenal. We use them for all of our global sites. The problem with our global sites are that they are all VPNs. If the link goes down, you can't monitor other solutions, as it just goes off the grid. Having remote probes allows them to still carry on and get the information that we need when it comes back up, sending the information to us."
"It gives me a live view of the traffic on the WAN."
"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."
"Its initial setup process is fast and easy."
"We can see which fiber links have been used heavily and, if they are used heavily, we can introduce more links to particular buildings or particular areas."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"The solution can be deployed quickly."
"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP."
"The Desktop app is good but it can be really sluggish at times, especially when you're editing different elements."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."
"PRTG's application monitoring sensor is not strong."
"The dashboarding definitely needs improvement."
"Sometimes, our PRTG Network Monitor system crashes and a lot of sensors go down."
"The licensing policy needs more flexibility."
"PRTG Network Monitor can improve by having better integration with devices."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."
"SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"SAM's software-defined network monitoring capability is also low and could be improved."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
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PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while SolarWinds Server and Application Monitor is ranked 10th in Server Monitoring with 38 reviews. PRTG Network Monitor is rated 8.2, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and WhatsUp Gold, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Prometheus and New Relic.
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