We performed a comparison between Sophos Mobile and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is not complex."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"It's easy to manage and easy to configure."
"The Autopilot feature is fantastic. It is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"The solution provides us with data protection."
"They always add more features to this product."
"The security features work well."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"The initial setup process is straightforward and fast."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The solution is quite user-friendly."
"The most valuable features of the solution are containerization and app control."
"I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what are the requirements from my side. Response time is also good."
"The most valuable features are visibility and remote access."
"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"The Lockdown Kiosk Mode is very useful... When you have 9,000 people remotely using your applications, you want to make sure that they don't play with Facebook while they're supposed to be working... It also prevents installation of software that could be harmful or compromise the security of the phone."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Its configuration is fairly complicated. You have to do quite a bit of discovery to be able to deploy it for a customer. You have to ask them a lot of questions. So, its initial deployment is the biggest challenge. They should make it easier to deploy with the use of Wizards or something else. During the deployment stage, there could be profiles for the customers who are particularly wanting to use certain feature sets of Intune."
"The add-ons must be integrated into the solution."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"The setup should be made easier."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"We encounter issues while working with iOS."
"We would like to see graphics showing the use of each device."
"For Sophos Mobile, it is difficult to get good support."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show."
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"The previous version, for example, had the networking signal and that feature was great. When we were troubleshooting, we could find the level of the network I/O. If the worker was working in a corner of the warehouse where the signal was not as strong as in another part of the warehouse, we could tell, "Just move a little and you will have coverage for your device." That was great. I don't know why they removed it from the newer version."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
"The main feature that we would like to have with Soti is the ability to push an iOS update without having people come to my office. That is the main reason why we went with Soti. And that feature is not working on my version."
"Its user interface needs to be improved."
"The product’s features for managing Windows devices need improvement."
"In the next release, they should make it easier to migrate."
Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. Sophos Mobile is rated 7.6, while SOTI MobiControl is rated 8.2. The top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Sophos Mobile is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Lookout and Cisco Meraki Systems Manager (MDM+EMM), whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, Jamf Pro, IBM MaaS360 and Hexnode UEM. See our SOTI MobiControl vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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