We performed a comparison between Sophos Mobile and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The tool's most valuable feature is Autopilot."
"Technical support, in general, has been quite helpful."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"We have found the solution is capable of scaling."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"In terms of technical support, you will get an immediate response."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"The utmost importance lies in mobile security and its performance."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"I like the level of interaction that the product offers with the other products in our company's environment."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The solution is quite user-friendly."
"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."
"In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location."
"The most valuable feature is policy-driven control of the devices."
"It is a stable solution. I would rate the stability a ten out of ten."
"We find it to be reliable."
"It has all of the features that we need to use and that we want to use."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"We can impose cybersecurity requirements."
"The initial setup is easy and the deployment doesn't take too long."
"The most valuable feature of this solution is the multi-platform support."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"Microsoft Intune fails a lot when it comes to device compliance."
"The configuration could be better by consolidating options and making it simpler."
"It needs incorporation of Knox, ZeroTouch, etc."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"For Sophos Mobile, it is difficult to get good support."
"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."
"We encounter issues while working with iOS."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"The setup should be made easier."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"The solution is too complicated. A lot of end customers don't know how to start when they go into the console."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"There is no Apple zero-day support for updates."
"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."
"Lacks a modern enterprise mobility management platform."
"Technical support needs to be more responsive to our requests."
"They could provide DLP integration for applications and specific user account security."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. Sophos Mobile is rated 7.6, while VMware Workspace ONE is rated 8.2. The top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Sophos Mobile is most compared with Jamf Pro, ManageEngine Endpoint Central, Lookout, IBM MaaS360 and SOTI MobiControl, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Citrix Workspace. See our Sophos Mobile vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors and best Unified Endpoint Management (UEM) vendors.
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