We performed a comparison between ThousandEyes and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"ThousandEyes gives companies better visibility."
"The solution is very easy to use."
"It's fairly easy to set up."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable features are integration and ease of use."
"The company provides excellent service."
"The installation process is not hard at all."
"The documentation is very good."
"The installation and configuration process are easy."
"The solution effectively monitors network devices and servers."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"It is stable."
"It handles the basics of monitoring."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"It might be practical to extend monitoring capabilities to include network devices"
"ThousandEyes could improve the dashboards by adding more features."
"I would like the product to offer more agility."
"Presently, it lacks the ability to integrate with other Cisco products."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"It would be nice if the solution covered other areas like server monitoring."
"There is room for improvement in terms of customization and user-friendliness."
"They only offer synthetic requests."
"Importing the maps and being able to customize them could be easier."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"I might like to see a better interface in the future."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"We can never achieve or get a good picture of the network topology."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"You have to invest a few days to become an expert in this solution."
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ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. ThousandEyes is rated 8.4, while WhatsUp Gold is rated 7.8. The top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, PRTG Network Monitor and Nagios XI. See our ThousandEyes vs. WhatsUp Gold report.
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