Application Support Engineer at a tech vendor with 201-500 employees
Real User
Effective integration tool, makes provisioning and deprovisioning management easy
Pros and Cons
  • "Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works."

    What is our primary use case?

    Okta is not just an identity provider (IdP) since, with the help of SAML, it can also be a service provider (SP), which then allows it to integrate with a different identity provider. In other words, it provides SSO. In my organization, we use Okta as a centralized solution for our multiple platforms. With just one login users are able to access any associated platforms without having to log in multiple times.

    How has it helped my organization?

    All our logins work seamlessly without having to log in multiple times. With multiple applications, you tend to forget your credentials for some of the applications. Some applications have different password policies. With Okta, all of these is centralized. You only need one password, one setup, one policy and one login.

    What is most valuable?

    Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works.

    They also have a good knowledge base that helps end-user to self-serve.

    What needs improvement?

    Maybe the interface could use some work but, for the most part, the tool is pretty cool.

    Buyer's Guide
    Okta Workforce Identity
    May 2024
    Learn what your peers think about Okta Workforce Identity. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    For how long have I used the solution?

    One to three years.

    What other advice do I have?

    I rate Okta 10 out of 10 for being an awesome IdP. The API alone is amazing, not to mention the features and integration they have. Compare to other IdPs, Okta uses a dashboard that displays all the associated/linked services, which is really helpful when you have multiple services. It's really an easy tool and their support is great.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Responsable Avant-vente at a computer software company with 1,001-5,000 employees
    Real User
    Useful multi-factor authentication, scalable, stable, and easy to install
    Pros and Cons
    • "The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
    • "The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."

    What is our primary use case?

    Our customers use it for multi-factor authentication, lifecycle, and workflow.

    What is most valuable?

    The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful.

    What needs improvement?

    The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level.

    Its licensing and pricing can also be improved.

    For how long have I used the solution?

    I have been using this solution for one year.

    What do I think about the stability of the solution?

    It is stable.

    What do I think about the scalability of the solution?

    We scaled it for some customers. There were no problems.

    How are customer service and technical support?

    We are only using professional services at the moment.

    How was the initial setup?

    It was easy.

    What's my experience with pricing, setup cost, and licensing?

    It has a yearly subscription. As compared to its competitors, it is quite expensive. It also has a complex licensing model.

    What other advice do I have?

    I would recommend this solution to others. I would advise others to be aware of the complexity of the license. They should make sure that they have all the features that they want.

    I would rate Okta Workforce Identity an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Buyer's Guide
    Okta Workforce Identity
    May 2024
    Learn what your peers think about Okta Workforce Identity. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
    772,679 professionals have used our research since 2012.
    PeerSpot user
    Consultant at a tech services company with 201-500 employees
    Consultant
    Provides a wide range of MFA options, my preference being Okta Verify
    Pros and Cons
    • "It has a wide range of MFA options. I prefer "Okta Verify" out of them all."
    • "RESTful Web Service calls and their response seem a bit slow."

    What is our primary use case?

    We used this solution for provisioning more than one and a half LAC users and integrating more than 300 applications. SSO and MFA has been implemented on almost all applications. MFA options used: RSA token, Okta Verify, etc.

    How has it helped my organization?

    Integrating more than 300 applications is quite tough. With the help of Okta and its outstanding user friendly UI, things went fairly easily.

    What is most valuable?

    • The ease of JIT provisioning.
    • Wide range of MFA options. I prefer "Okta Verify" out of them all.
    • Last, but not least, the ease of writing rules.

    What needs improvement?

    RESTful Web Service calls and their response seem a bit slow.

    For how long have I used the solution?

    Less than one year.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Okta Workforce Identity Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Buyer's Guide
    Download our free Okta Workforce Identity Report and get advice and tips from experienced pros sharing their opinions.