We performed a comparison between ManageEngine Endpoint Central and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, BigFix comes out ahead of ManageEngine Endpoint Central. While both solutions offer useful patch management and endpoint protection features, ManageEngine Endpoint’s lack of support for different operating systems, and the fact that not all of its features come in the same box, leave room for improvement.
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"It is user-friendly, and the performance is also good. It is a convenient product"
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"There has been a noticeable increase in productivity for both my organization and clients."
"Autopilot is the most valuable feature."
"The most important thing for me is the autopilot feature."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The patch management and the BigFix Inventory have been the most valuable features."
"What I like most is that it is a powerful solution."
"Ability to run custom reports and custom relevance."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"The solution's stability is better than the other solutions in the market."
"Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"The patch manager is good, and it's easy to use."
"Very good, functional solution for endpoint management."
"All of Desktop Central's features are valuable, especially its simplicity."
"The solution is definitely scalable."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"The Mac integration has room for improvement."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"There can be more logs. I do not have any other requirements."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"I'm looking for them to make big web UI improvements."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"IBM has not focused on the Web Reports capabilities."
"The product must provide more API integrations with different ERP tools."
"The reporting analytics could improve in ManageEngine Desktop Central. However, there are some third-party add-ins or modules you can purchase to do reporting analytics."
"Documentation could improve so we don't need to create the support requests first."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"There is a slight delay in customer support, which is something that can be improved."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
More ManageEngine Endpoint Central Pricing and Cost Advice →
BigFix is ranked 4th in Unified Endpoint Management (UEM) with 91 reviews while ManageEngine Endpoint Central is ranked 3rd in Unified Endpoint Management (UEM) with 60 reviews. BigFix is rated 8.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and ManageEngine Mobile Device Manager Plus. See our BigFix vs. ManageEngine Endpoint Central report.
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We monitor all Unified Endpoint Management (UEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.