We performed a comparison between BMC Client Management and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The inventory and patch management tools are very valuable."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The support from BMC Client Management is very good."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The most valuable features of the solution are patch management and software license management."
"Self Service empowers the user and allows them to install the software they need when they need it."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"Jamf cut the time it takes to deploy a new machine to a new user."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"We found the initial setup to be simple."
"The remote wipe and lock features are by far the best tools."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The solution does not offer the functionality of remote access to users."
"The solution needs to add whitelisting because many customers request it."
"BMC Client Management could improve in the area of integration."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups."
"Jamf needs to get an inbuilt remote support tool to allow the admin to remote into machines. At present, you can use third-party remote apps, however, a Jamf one would be better."
"I wish there was a profile that could be created for configuring Apple software updates on a global basis for our devices, via a configuration profile."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
"If it could do ticketing and non-Apple devices then that would be huge."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"We need better reporting options."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while Jamf Pro is ranked 1st in Mobile Device Management (MDM) with 105 reviews. BMC Client Management is rated 8.6, while Jamf Pro is rated 9.6. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, BigFix, ManageEngine Endpoint Central and VMware Workspace ONE, whereas Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Configuration Manager. See our BMC Client Management vs. Jamf Pro report.
See our list of best Mobile Device Management (MDM) vendors.
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