We performed a comparison between Jamf Pro and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortunately, now everything is streamlined into a single, unified platform."
"The initial setup is not overly complex or difficult."
"The mobile application management, MAM, is the most useful aspect of the solution."
"The main advantage is that Intune performs its intended functions effectively."
"A great solution for anyone wanting a modern endpoint device management solution."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"We have found the solution is capable of scaling."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The ease of use and access allows us to manage all of our devices collaboratively."
"Self Service empowers the user and allows them to install the software they need when they need it."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"Jamf is stable, reliable, secure and you have lots of customization options."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"The Lockdown Kiosk Mode is very useful... When you have 9,000 people remotely using your applications, you want to make sure that they don't play with Facebook while they're supposed to be working... It also prevents installation of software that could be harmful or compromise the security of the phone."
"One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are."
"All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices for unauthorized software. The devices can only be used under the supervision of the device manager."
"It has a user-friendly menu that helps manage special purpose devices for security."
"The licensing is simple."
"The remote control we have helps us a lot."
"The most valuable features are remote control and geo-fencing."
"The most valuable feature is the fact that I can manage my devices remotely."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"It would be helpful if there was proactive remediation."
"The UI also needs improvements because it is complex for end-users. We have had feedback from a few users in our organization who found the UI is not feasible for tracking and analyzing all the processes and monitoring all the devices."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"I would like to have the ability to push scripts using MDM commands."
"If it could do ticketing and non-Apple devices then that would be huge."
"The solution only makes sense if you have a lot of macOS products in your company."
"The list of applications for patch management isn't sufficient."
"The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better."
"Apple does block certain actions from happening or disallows Jamf from making certain changes."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features."
"They should improve the lockdown feature."
"The previous version, for example, had the networking signal and that feature was great. When we were troubleshooting, we could find the level of the network I/O. If the worker was working in a corner of the warehouse where the signal was not as strong as in another part of the warehouse, we could tell, "Just move a little and you will have coverage for your device." That was great. I don't know why they removed it from the newer version."
"Most of our devices are Android, they're Google related, so we need access from Google to do certain things. There are ways around that, but that's something that we're really looking for. How can we control the Apple Air? How can we get into that app?... How can we make sure that that app doesn't try to update in the middle of the day when our driver needs it?"
"They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust."
"The product’s features for managing Windows devices need improvement."
"I wish that I had some more tutorials and educational resources on how to use the product."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
"Maybe if there were tiers, it would be better as then companies could lower the pricing by going to the lower deployment model."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. Jamf Pro is rated 9.6, while SOTI MobiControl is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion. See our Jamf Pro vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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