We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's easy to manage and easy to configure."
"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"The most important thing for me is the autopilot feature."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"It's extremely competitive and very good for a product in this sphere."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"Security is the main feature because the company is reliable."
"The most valuable features include remote inventory analysis, security features like geofencing, and software distribution."
"The UI is easy to learn."
"The web portal provides status reporting and ease of configuration."
"We use this solution for MDM."
"The proprietary standards and modules are the most valuable features."
"The self-service portal enables standard users to install and update software, change settings, and open organizational URLs."
"It is a first-rate product and well known in the industry as the gold standard for Apple device management."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"The user interface is great."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"Intune lags all of its competitors in terms of report generation."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"Cisco's authorized scripting can be complicated. For example, we sometimes enter the wrong code using this script, and then we had to dictate to find the problem."
"Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions."
"Sometimes, the integrations are a bit tough."
"One area for improvement in Cisco Meraki Systems Manager is the ability for more advanced users to make detailed and non-standard changes."
"In my opinion, the equipment availabilities and competitive pricings could be improved."
"Integration with other tools, such as, ConnectWise Automate."
"The response time for support could be significantly improved."
"There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."
"The dashboard needs to be customizable."
"Simple things like finding policies, configuration profiles, and smart computer groups that are not used by any client could be easier."
"The integrated patch feature is good but needs some tweaking."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"I would like to have the ability to push scripts using MDM commands."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Jamf Pro is rated 9.6. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, IBM MaaS360, SOTI MobiControl and Sophos Mobile, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Sophos Mobile. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Jamf Pro report.
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