We performed a comparison between Commvault Cloud and Google Vault based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Commvault can perform a backup no matter where you are, and it takes a backup every four hours. No matter when you come to the office, it'll take a backup if you're connected to the internet and check the system for online availability."
"The product is user-friendly."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"The ability to manage everything from a single pane of glass is another major advantage."
"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."
"The solution also provides me with a complete view of our data. I write scripts to report information from the Command Center daily. I report it in HTML and have the status of the last day for the whole environment."
"The product's stability is good enough."
"Commvault is both very stable and scalable."
"The most valuable feature of Google Vault is its reliability."
"My impression is that the initial setup process is not that difficult."
"The most valuable features are automatic document and email retention."
"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"Search feature is valuable for our customers."
"The audit part of the tool is the most useful for me."
"Data retention is very valuable to us."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"The main area for improvement is that we sometimes experience negative effects from their updates. If they had a larger test area for their updates, that would help."
"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"They could work on the implementation of the features."
"We've faced problems backing up our virtual machines."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"The pricing could be more flexible in terms of licensing."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"Google Vault lacks speed."
"The price of the solution could improve and the search could be easier."
"The knowledge base is not as in-depth as it should be."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"One thing I've noticed is that it splits the data files into multiple parts, like the PFT files. For example, when there is a large data size of any account, the backup process splits it into many files. This can be confusing and not very efficient when trying to manage the backups."
"It would be nice if Google would let us download the data in different formats."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
Commvault Cloud is ranked 2nd in eDiscovery with 104 reviews while Google Vault is ranked 1st in eDiscovery with 11 reviews. Commvault Cloud is rated 8.6, while Google Vault is rated 8.8. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Google Vault writes "Capabilities in data management, eDiscovery, backup solutions, and ensuring data security and accessibility for admins". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup, whereas Google Vault is most compared with Microsoft Purview eDiscovery and Barracuda Email Protection. See our Commvault Cloud vs. Google Vault report.
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